Palaces in Mexico and Central America

"Most staff were very friendly, but there were several occasions of getting “put out” feeling from some of the bartenders. Food was a huge disappointment, Nah k’ axx and Isla Contoy were delicious though! "

"Beautiful property with fantastic views. I cannot say enough great things about the staff. We never wanted for a single thing our entire stay. The activities were fun and we loved the nightlife and parties. We will be back! "

"Very good central location, very kind stuff, rooms very clean, armed security 24/7, only 5,6 minutes to downtown. Will definitely and will come back again same Morales Hotel again. "

"Muy bonita solo falta el almuerzo"

"Great location, fun neighborhood"

"Staff and room were very good, great indeed. We missed the hotel having a sauna and a rec room Snack bar had old food many times Lunch and diner had some old food some times as well No fruits for dessert on diner No jelly nor warm milk for breakfast Poor, very poor bread options on breakfast while you offer a lot of options on diner and lunch, this just does not make sense We had a horrible experience at the italian restaurant, terrible service I hope you improve because I would certainly stay there again"

"Good"

"Staff is friendly and helpful. Rooms were cleaned everyday and they would leave 2 bottles of water everyday. It is an old hotel, I believe its 119 years something like that. We stayed in a 2 bedroom room. It had a mini bar, an iron and ironing board. Beds were very, very soft, and shaky, they felt like water beds. Restroom was small, we had a bathtub. Shower head had a lot of pressure that the water would splashed everywhere and we had to put towels on the floor as there was a lot of water. "

"Ok"