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"Honestly, this resort took me by absolute surprise. From the beginning it was clean, everyone was so friendly, the buffet food and poolside tacos were really good and it was close by to the tours and activities we had planned. We were here for my sisters bachelorette weekend and the housekeeping staff ended up leaving a bottle of champagne in our room for us which was such a nice touch. There is no shortage of pool space for every age group and the views of the ocean are absolutely stunning. 10/10 would come back again and highly recommend! "

"Pools were great. Resort was clean"

"Overall we had a wonderful stay. I feel with a few improvements this place could be a lot better. At check-in staff did not give information on dinning options or times, where to get pool/ beach towels, themes or activities that went on throughout the week, and how to get around property. Rooms and property were very clean, but outdated and worn down. Most of the staff were friendly, but you definitely received better service if you tipped money especially at the start of service (poolside and dinning). Our housekeeper for the week left a note on our last night, kindly asking for a tip. Our two daughters went for dinner, the waiter asked them for a tip. The app where you make reservations for restaurants and shuttle, was slightly misleading with fine print of charges for dinning at the restaurant. When you reserve a time for the shuttle there is a “ I have read and accept terms and conditions” button you have to select before you can reserve, but not for the dinning where you will be charged. The “i have read and agree to terms.” should be both places for shuttle and dinner reservations. Sushi was really good. Buffet could be better. I loved the beachfront and swimmable ocean. "

"Everything was perfect!"

"Clean room good service "

"Clean rooms, all the restrooms are clean at the property. Lots of food verity for everyone Will be planning on taking all my family on our next vacation. "

"rooms have a mildew smell ,management constant harassment for club membership.. pools are cold, hot tubs are warm, not hot at all shortage on staff around Cabanas for service. Restaurant foods mediocre for the price. Room service food good service foods mediocre housemaids concierge very good service valet parking. Good service."

"We loved our stay at Sandos. The property itself is a really nice size. We really liked the layout and the architecture of the buildings being built right into the side of the cliff. The views at the top were spectacular. We especially enjoyed our mornings outside the Cupcake coffee bar. Every restaurant was delicious and the service was top notch. Our days by the pool were nice an relaxing with good energy coming from the entertainment staff and the great playlists! It is definitely not a party resort like some of the other larger ones in the area, which for us we a great thing, but if I was younger and looking for a great night life, it would be dissapointing. We will definitely be back! "

"Positive: Beautiful property, clean, staff are amazing, pools are nice, food was ok. Our teens had a blast and loved their pizza. The hotel is family friendly and not a huge party vibe. Negative: #1 complaint was all the empty pool chairs saved by people at 7am. On check-in the front desk immediately hand you over to their sales team and push their vacation membership. Hard rock hotel is on the pacific side and it has a little more wind but not bad. It’s an easy taxi ride to the marina. "