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My favorite place in Mexico . Quiet, elegant and stunning, this jungle retreat is worth the splurge. Staff are efficient and friendly, food is good and amenities are top notch . The water circuit after a great workout with cenote views is my preferred start to my day . I also dream of the time I can return to this amazing resort.
My favorite Mexican escape for wellness and relaxation. My 4th visit and I dream to come back often . The quiet, the singing birds, sweet deer families, and gorgeous jungle landscape paired with friendly and efficient staff and amazing food and spa. Just heavan!
It was a great experience, i can say that I have stayed at various luxury hotels around mexico but this one is supreme. The mixed of the old hacienda with the modern architectural concepts maje it unique experience. There aren't words to describe this place only visiting it will give you an idea of the experience.
The place was wonderful. Everybody was very kind. We really enjoyed our stay.
Laura
Stayed 8 nights in Dec 2019
Response from Victor Calan Resevations Supervisor on 16 Jan 2020
Gracias por tomarse unos minutos de su valioso tiempo para escribir esta reseña.
Estamos encantados de leer que su experiencia con nosotros fue sensacional, valoramos mucho haber superado su expectativas durante su estancia.
En Chablé Resort & Spa, trabajamos incansablemente para alcanzar la excelencia en todos los aspectos de nuestros servicios, y así hacer que nuestros huéspedes disfruten su estancia de una forma sin igual.
Esperamos tenerle pronto de vuelta y estaremos encantados de recibirle con los brazos abiertos en su próxima visita al hermoso Estado de Yucatán.
We liked the property and the privacy there. The service people are very friendly, The food is good but could be a bit more fancy. The quality of the offeredtea ( tea bags of the simplest) would have to be improved. Please compare the offer of other 5 stars hotels in the world.
Verified traveller
Stayed 2 nights in Apr 2019
Response from Victor Calan on 24 Apr 2019
Thank you for taking a few minutes of your valuable time to write this review.
We are happy to read that your experience with us was sensational, we greatly appreciate having exceeded your expectations during your stay.
At Chablé Resort & Spa, we work tirelessly to achieve excellence in all aspects of our services, and thus make our guests enjoy their stay in an unparalleled way.
We hope to have you back soon and we will be delighted to welcome you with open arms on your next visit to the beautiful State of Yucatan
My husband and I decided to spend our 1 year anniversary here. When we arrived it was like a whole new planet everything was impeccable. The service the food the tranquility. From the moment you arrive the staff treats you like royalty. It’s difficult to describe such a perfect place. We will definitely be going back and for every one that isn’t too sure about this place it is 100% worth the price.
Jannine
Stayed 5 nights in Mar 2019
Response from Victor Calan on 24 Apr 2019
Thank you for taking a few minutes of your valuable time to write this review.
We are happy to read that your experience with us was sensational, we greatly appreciate having exceeded your expectations during your stay.
At Chablé Resort & Spa, we work tirelessly to achieve excellence in all aspects of our services, and thus make our guests enjoy their stay in an unparalleled way.
We hope to have you back soon and we will be delighted to welcome you with open arms on your next visit to the beautiful State of Yucatan
Vacation through Yucatan. Weekend Stay. BEST hotel I think I've ever stayed at. Five stars are not enough. Worth every penny. So want to go back.
Mason
Stayed 1 night in Mar 2019
Response from Victor Calan on 24 Apr 2019
Estimado Mason.
Gracias por tomarse unos minutos de su valioso tiempo para escribir esta reseña.
Estamos encantados de leer que su experiencia con nosotros fue sensacional, valoramos mucho haber superado su expectativas durante su estancia.
En Chablé Resort & Spa, trabajamos incansablemente para alcanzar la excelencia en todos los aspectos de nuestros servicios, y así hacer que nuestros huéspedes disfruten su estancia de una forma sin igual.
Esperamos tenerle pronto de vuelta y estaremos encantados de recibirle con los brazos abiertos en su próxima visita al hermoso Estado de Yucatán.
Gracias por tomarse unos minutos de su valioso tiempo para escribir esta reseña.
Estamos encantados de leer que su experiencia con nosotros fue sensacional, valoramos mucho haber superado su expectativas durante su estancia.
En Chablé Resort & Spa, trabajamos incansablemente para alcanzar la excelencia en todos los aspectos de nuestros servicios, y así hacer que nuestros huéspedes disfruten su estancia de una forma sin igual.
Esperamos tenerle pronto de vuelta y estaremos encantados de recibirle con los brazos abiertos en su próxima visita al hermoso Estado de Yucatán.
Great place to relax, enjoy the beautifully remodeled hacienda with immaculate gardens with hundreds year old trees and great food. You do have to like the jungle like landscape because there is obsolutely nothing else to do within 20 miles of property. Price is a bit too high for food and wine.
Amazing resort, the perfect place to disconnect.
The staff is courteous and friendly and quite helpful.
First rate accomodations and amenities.
Quite close to the Archelogical sites and Cenotes as well as Merida.
Highly recommended.
Room srvice took a long time. In one of the restaurants everything was delicious.....only one of the waiters was dressed very bad. The music didn’t go with the ambiance. When you called to get a Golf cart they took forever to come and get you. The phone from our room didn’t work all the time so I had to call front desk from my mobile. They need to improve their service.
Everything seems average but the real problem is the food. A very bad price/value equation. The taste was not good and the quality was a little below average. Not worthy the price of the hype.
Es un paraiso!!! Hay mucha tranquilidad!!! Y el servicio es excelente
Olga Ivonne
Stayed 2 nights in May 2021
Response from Victor Calan on 21 June 2021
Estimada Sra. Olga Ivonne.
Gracias por tomarse unos minutos de su valioso tiempo para escribir esta reseña.
Estamos encantados de leer que su experiencia con nosotros fue sensacional, valoramos mucho haber superado su expectativas durante su estancia.
En Chablé Yucatán, trabajamos incansablemente para alcanzar la excelencia en todos los aspectos de nuestros servicios, y así hacer que nuestros huéspedes disfruten su estancia de una forma sin igual.
Esperamos tenerle pronto de vuelta y estaremos encantados de recibirle con los brazos abiertos en su próxima visita al hermoso Estado de Yucatán.
Cordialmente:
Victor Calan
Resevations Manager
Todo ha sido fantástico. Parece un lugar mágico y cuidan hasta el más mínimo detalle. Vale cada peso que cuesta y sin duda es uno de los mejores hoteles del país.
En general excelente, solo no me gusto que en el SPA antes de tomar el servicio ya me estaban pidiendo la propina y les dije que la dejaría al final a lo que se vieron como molestos y la verdad no me arrepentí porque la chica fue amable pero nada que mereciera una propina como la que pedían. Por otro lado mi habitación no tenia la hamaca, me dijeron que más tarde la pondrían y luego la solicite pero nunca la llevaron, se me hizo raro de un lugar tan bueno como éste. Y finalmente creo que después de una noche de lluvia sería bueno que temprano limpiaran la alberca de la habitación pues queda llena de hojas y sucia.