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"Great ryokan experience. Serene and great rooms and atmosphere "

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Everything was extraordinary. "

"Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Bellissima esperienza, ci siamo sentiti a casa. L’hotel seppur piccolo è molto accogliente e ha superato ogni nostra aspettativa. C’è la possibilità di riservare per 1 ora una sauna/onsen privata, bellissimo! Ci torneremo sicuramente. Se devo trovare un punto sfavorevole è il rumore che si sente degli altri ospiti. Ma per la bellezza del locale e del luogo, si puó certamente chiudere un occhio :)"

"Amazing hospitality. Food was incredible, and the onsens were awesome. "

"Our experience with this hotel was overall good! Staff was kind and friendly, facilities were a little dated and the lighting inside the room needs updating, pure white light is not the most pleasant, however the traditional Japanese bedroom experience was very cool! Breakfast was also awesome! That alone made this experience super cool!"

"Renovated hotel, very nice, good value "

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Toilet is too small. My pee is out of target."

"Beautiful place. Highly recommend. 10/10"

" Excellent."

"Great location, friendly and helpful staff Well sorted breakfast "

"The room is clean and comfortable "

"大きな浴槽と料理とロケーションがとても良いです。"

"Really nice and clean hotel. Staff was very friendly. "