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"The stay was ok; The only problem was that the toilet was very loose needs attention. "

"Visit was during NCAA SOFTBALL REGIONALS. It was the same weekend as University of Tennessee graduation ceremonies. Hilton is located a few blocks from Market Square which is a cool walking park area with lots of history and statues. Plus many shops and restaurants. The city is very nice! The Hilton is classy. My only concern was with the bed. I expected it to be better. It was a bit lumpy. Other rooms may be more updated. The shower was good. Parking is expensive."

"I wanted to love this place. Amazing view of great smokies from my 5th floor window! Nice pool with slide, great staff, great location. The walls and doors are paper thin though. Infant crying next door all day and night almost. People yelling in hallways late at night and no staff coming to try to stop it. "

"Didn’t know there was construction going Tim at the property prior to booking. Over crowed spaces due to this. Also the commode in our room had someone’s long pubic hair on the back of the toilet seat when the lid closed "

"My kids and I loved our stay. The staff was friendly, the pools were clean, the rooms were spacious and clean! We had such a great time and will be visiting again next time we are in town. "

"Proximity to downtown and market square. Appreciated the charging staition for guests but did not feel it was appropriate to charge since paying the fee for stay"

"The hotel was pretty clean for being an older hotel. My only 2 complaints are the bed was one of those awful thin spring mattresses that was SUPER uncomfortable. The other is we were on an end room on the 3rd floor and there was a parking lot light that was right next to the window making it look daylight 24/7 definitely need better windows coverings on at least that room."

"Hospitality was terrible from the evening desk...although when asked for a pillow and blanket we were allowed one. Building was unsecure to random passerby; elevator to all floors of the inn is free to be used by anyone. Breakfast was not worth waking up for; normal for a free hotel breakfast. Complimentary items were cheap...the tissues are similar to sandpaper. Parking was interesting but not difficult. Definitely NOT the worst place I've stayed but will never stay here again."

"Amazing breakfast, laundry, safe beautiful environment, staff is dedicated to making your stay the best!! Spacious and clean rooms. Everything was perfect ❤️"