Mario Villanueva Madrid Hotels, Bacalar

"Beautiful hotel located in a noisy neighborhood. The hotel itself was great with amazing ambiance, room was amazing as well but with barking dogs in close proximity and roosters going off at 5am, don't expect to get much rest at this hotel unfortunately."

"Very nice, but basic place to stay."

"Room awas spotless"

"Rooms are comfortable and spacious "

"What a beautiful place! Corner view of the lagoon, beautiful flowersI’ Lagoon access on a nice dock with different areas for seating and lounging beautiful breakfast in the morning and stuff that went above and beyond have a cappuccino they make the best"

"The staff was nice and breakfast was good"

"Beautiful property, small and quiet, walkable to water and centro. Clean, excellent breakfast, helpful staff!"

"A unique hotel! We enjoyed our stay!"

"From the moment we checked in, we felt welcome and in a relaxing space. The owners of this boutique hotel have put much effort into making it a special place that exudes calm and kindness. The staff is friendly and helpful. The rooms are comfortable and quiet at night (the walls are thick, so one doesn't hear the neighbors). The interor garden with a pool is a lovely refuge. The hotel is close to many good restaurants and just a short walk to the lovely water of the lagoon. We highly recommend...

"The staff was great clean rooms excellent breakfast "

"Great - clean and friendly "

"Room was spotless, staff was very courtess adding we got comfortable"

"Had a perfect stay here. Lovely staff and location."

"They contacted us that they were running a special during our stay and assisted us in canceling our previous reservation and getting the special price....how wonderful and unexpected. The place is lovely, people are wonderful, convenient to great places to eat....couldn't ask for more."

"Rooms are nice breakfast was good and staff was friendly"

"This property is very charming and relaxing but a little far from stores and downtown area. The addition of bicycles for guests to rent/use would be awesome!"

"Personal ist super freundlich und zuvorkommend. Alles ist exakt wie auf den Bildern. Es gibt heißes Wasser und das Bett war ultra bequem. "

"Had an incredible stay! We booked into a private room, and Staff were super friendly, informative and helpful! They made lots of local recommendations for activities and dining. "

"It's a beautiful hotel in an amazing location. Great food and great service."

"Room was spotless and staff was very helpful and friendly. "