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"The hotel was very loud and between the people upstairs, the motion light shining in the window every time someone approached, and someone trying to enter my room around 10 pm, I could not sleep. I did not feel safe. We booked 2 rooms but only used one because I felt unsafe being separated. They prepared a box breakfast for us but none of it was edible. There were a lot of bugs in our room as well. Lastly, there are far too many stairs up to the rooms. "

"Beautiful Nature gardens"

"Amazing location close to the main plaza. Helpful and welcoming staff. Clean room with great outdoor area and a decent breakfast. Overall, a pleasant stay."

"Amazing location! Updated, clean hotel. The spa was a huge plus. The included lunch/dinner was incredible"

"Good and friendly "

"The staff was very friendly and the breakfast was nice. In the context of how small and isolated Aguas Calientes is, this property is a solid choice and a great value. "

"Absolutely stunning property, with views of huayna picchu, right on the door step of machu picchu. Amazing food and 5* facilities. A must stay place when visting machu picchu. "

"The owner of the property wax extremely nice and accommodative, friendly and genuinely hospitable. When we told them we were checking out at 5:30 in the morning. they had packed our breakfast to go. I highly recommend this place. "

"It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of...

"Room was a bit tight, but the service from The front desk was amazing"

"This hotel is close to the train station and bus to the ruins. There are many options to eat."

"We were greeted at the train station, and they walked us to the hotel. They were very friendly. In our room there was a swan sculpture with fresh roses! I loved everything about this place and wish I had booked more time there. "

"Quiet place, great breakfast. Watch out all room keys are same. Don’t leave any valuables in room. Anyone can use their keys to get into your room. We had couple walk into our room at midnight. "

"No water all day. Could not use bathrooms. Or take shower. They moved me to another room next day but really nothing was good. Staff was nice but they couldn’t do anything about it "