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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Featured image
Terrace/patio
Room Amenity
1 bedroom, down duvets, free minibar, in-room safe
1 bedroom, down duvets, free minibar, in-room safe

Overview of Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

Explore the area

  • Popular LocationTemple of the Condor5 min walk
  • Popular LocationButterfly Farm of Machu Picchu30 min walk
  • Popular LocationManuel Chavez Ballon Site Museum31 min walk

Choose dates to view prices

About this area

Machu Picchu

Located in Machu Picchu, Sanctuary Lodge, A Belmond Hotel, Machu Picchu is in the mountains and in a national park. Butterfly Farm of Machu Picchu is a local attraction and the area's natural beauty can be seen at Historic Sanctuary of Machu Picchu and Huayna Picchu. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ecotours nearby.

What's nearby

  • Temple of the Condor - 5 min walk
  • Huayna Picchu - 23 min walk
  • Butterfly Farm of Machu Picchu - 30 min walk
  • Manuel Chavez Ballon Site Museum - 31 min walk
  • Cocal Mayo Hot Springs - 44 min drive

Getting around

  • Machu Picchu Station - 1 min drive

Restaurants

  • Tinkuy — 1 min walk
  • Tampu — 1 min walk

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Luxury hotel with 2 restaurants and bar/lounge
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. All 31 rooms feature thoughtful touches such as free minibar items and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find dryers, iPod docking stations and 24-hour room service. Change of towels is available on request
Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers 31 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature down comforters. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Machu Picchu hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include free minibar items and a safe. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveller Gold List of the world's best places to stay.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • Wi-Fi speed: 50+ Mbps

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 5:30 AM–9:30 AM: USD 35 per person
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Hiking/biking trails

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways

More

  • Renovated entire property – January 2017
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per night
Dogs welcome
1 per room (up to 31 lbs/14 kg)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 248.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon checkout to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travellers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 248.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 183 out of 269 reviews
5 - Excellent 68%
Rating 4 - Good. 58 out of 269 reviews
4 - Good 22%
Rating 3 - Okay. 15 out of 269 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 269 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 269 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must experience
Once in a lifetime experience. Superb and friendly service.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josue and Elias did an excellent job, great customer service. Hotel in an excellent location.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and services!!! We really enjoyed staying here and would do it again!
Stayed 1 night in Feb 2020