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"Very nice lodge. Excellent breakfast. Superb staff"

"Great "

"Frustrated with our experience. I thought he had booked us a room with a private bathroom, but we were told at check in that it would be shared. We asked if they could switch us and the gentleman at the Front Desk said they were full but walking around the property that evening and the next morning we saw very a few cars in the parking lot. Plenty of rooms with windows, open undisturbed that we could’ve been moved too. It was not convenient for me to walk down a dark unit outdoor hallway to find a bathroom at night or in the early morning hours. I did not feel safe. There was no reason why they couldn’t have moved us to one of the mini available rooms. Also, the passcode for the doorlock was our room number. Not very safe either."

"The hotel staff are ultra helpful with planning activities around town. They demonstrate a lot of care so their guests feel weclome. Choosing the room at the last possible second makes me wish I planned to stay longer."

"Located on the edge of the main town, greeting was warm and full of smiles which was followed by extensive information on the facilites and of many local excursions - we booked a local night walk which was perfectly managed. Room was compact but roomy enough to relax with a small open balcony. Breakfast was hearty with 4 or 5 options alongside unlimited beverages - local juices recommended. Add in free parking, simply perfect all around"

"Incredible to be IN the forest at the lodge. Many animals (including a howler monkey) on the grounds. Breakfast at the Hotel Ficus was great, a short walk away. Cabin was dated but fine. Enjoyed our time there."

"Clean, comfortable accommodation with helpful staff. Delicious, healthy, freshly prepared breakfast with friendly attendants. Well kept grounds boasting a stunning terraced culinary herb garden, including the most aromatic shrubs in a small space. A little bit of paradise nestled in the cool hills of Monteverde. I would definitely recommend the Poco a Poco Hotel and Spa, and I absolutely plan to go back. "

"Monteverde is Heaven on Earth. The Cloud Forest Lodge is the perfect place to enjoy it. Clean, spacious and relaxing rooms. Fabulous restaurant with Incredible views. The property is beautifully maintained. Probably the biggest asset are the staff. The front desk staff provided a wonderful welcome and then continued to help with advice and bookings throughout our stay. They were thoroughly professional and always very yfriendly. The restaurant staff are fabulous. Great attention to detail and humour, all while working a very busy restaurant. Costa Ricans are friendly, but the staff at Cloud Forest are on another level entirely. Bravo!"

"The elevator was broken, the air conditioning wasn't working properly, and the guest in the other room was drunk and shouting."