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"The rooms are very large, with comfortable beds, luxurious robes, scented bath products and a refrigerator with complimentary drinks. The balcony was very nice with a comfy hammock swing to lounge in! The hot tub was most enjoyable too. The food was delicious and the staff couldn’t have been nicer. The rooms and rest of the hotel are very clean. The whole property is just lovely. Views are outstanding!!"

"We loved, loved, loved the fireplace. The view was nice. The location was great. It rained mostly while we were there, but we had a great time anyway. Would highly recommend. "

"Muy atentos, buen servicio. Una excelente estadia"

"Highly recommend The Retreat hotel! It was gorgeous and the views breath taking. The staff was very attentive and kind. Will definitely go again. The tours were over priced though. ~400 per tour and while the locations were beautiful it was not worth that much money. Also note there is no food you can buy except for in the restaurants there. So grab some snack at the airport. But highly recommend this place. Even in the rainy season it was amazing "

"Excellent welcome, staff always handy to meet customers' needs"

"We were treated to a nice studio off-site which was incredible. A modern two room cabin style property with a fully equipped kitchen. Everything top modern and there was even an arcade, a record player, Alexa, two tvs, a Nintendo console and a very nice bathroom. It is cold in the mountains and while the two minisplit did not have a heating option, a free standing wood burning oven and blankets were provided. For breakfast there where several hot choices plus delicious yoghurts. The front desk staff walked us to our room and explained everything. Parking was safe being a rolling gate. I love this place. "

"The staff is wonderful. The food was great and the lodge is well maintained and clean. We loved it!"

"Comfortable room with a great view. Staff are very helpful and gave great advice on local activities. Breakfast is filling!"

"The place is very classy but welcoming at the same time. The staff is very friendly and efficient"