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Overview of Oriente Palace Apartments

Photo gallery

Featured image
Flat-screen TV
Flat-screen TV
Premium bedding, in-room safe, individually decorated
View from Room

Oriente Palace Apartments

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPuerta del Sol8 min walk
    Popular LocationPlaza Mayor8 min walk
    Popular LocationGran Via Street8 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)31 min drive

Choose dates to view prices

Studio, City View

5/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Apartment

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room, City View

5/5 guest room rating
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds


5/5 guest room rating
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

5/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Balcony

5/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Studio

5/5 guest room rating
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

About this area


Located in Madrid, Oriente Palace Apartments is in the city centre and near a metro station. Principe Pio and Gran Via Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madrid Wax Museum and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Guests love the hotel's central and quiet location.
Popular Location

What's nearby

  • Royal Palace of Madrid - 2 min walk
  • Almudena Cathedral - 5 min walk
  • Puerta del Sol - 8 min walk
  • Plaza Mayor - 8 min walk
  • Gran Via Street - 8 min walk

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 31 min drive


  • Taberna Real - 3 min walk
  • Donnafugata - 3 min walk
  • Gayane's Madrid - 3 min walk
  • De María Ópera - 4 min walk
  • Taberneros - 4 min walk

About this property

Oriente Palace Apartments

3-star Madrid hotel in Madrid Centro, walk to Royal Palace of Madrid
Self parking, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff. All 12 individually decorated rooms feature free WiFi and espresso makers. Guests will also find flat-screen TVs, fridges and premium bedding.
Oriente Palace Apartments offers 12 forms of air-conditioned accommodation with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 32.00 per day)

Food and drink

  • Local cuisine breakfast available for a fee daily 9 AM–noon: EUR 6.00 per person

Family friendly

  • Fridge


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Shower
  • Towels


  • Flat-screen TV

Food and drink

  • Espresso maker
  • Fridge


  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties



Check-in from 2:00 PM - 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: EUR 6.00 per person (approximately)
  • Self-parking fee: EUR 32.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system
Property registration number 539-67M

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Oriente Palace Apartments and receive a full refund?
Yes, Oriente Palace Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Oriente Palace Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Oriente Palace Apartments?
As of 10 Apr. 2021, prices found for a 1-night stay for 2 adults at Oriente Palace Apartments on 14 Apr. 2021 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oriente Palace Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Oriente Palace Apartments?
Self-parking is available for EUR 32.00 per day.
What time is check-in at Oriente Palace Apartments?
Check-in is from 2:00 PM - 1:30 PM. Late check-in is available during limited hours.
What time is check-out at Oriente Palace Apartments?
Checkout is at noon.
Where is Oriente Palace Apartments located?
Located in Madrid Centro, this hotel is steps away from Plaza de Oriente, Royal Palace of Madrid and Royal Theatre. Puerta del Sol and Plaza Mayor are also within 10 minutes. Opera Station is only a 3-minute walk and Santo Domingo Station is 8 minutes.

Overall score and ratings



Rating 5 - Excellent. 43 out of 56 reviews
5 - Excellent 77%
Rating 4 - Good. 9 out of 56 reviews
4 - Good 16%
Rating 3 - Okay. 2 out of 56 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 56 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 56 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not opn
This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.
Stayed 3 nights in May 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, amazing location
My wife and I really enjoyed the Apartment and the staff were very accommodating. We found the apartment very spacious get everything we needed. The staff were very helpful and the location is amazing. Would highly recommend staying there
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatiful apartment and perfect location. I love it.
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with palace view
Location is superb, very lovely interior with old European antique touch. Room with low wooden ceiling with windows are very unique. Good facility at the open kitchen area, make me feel like home. Just except one thing, the heating turns on automatically at midnight without been told. Other than this, everything is perfect!
Stayed 2 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Short stay in Madrid
We stayed at the apartments for three nights during our stay in Madrid. Overall we had fairly mixed feelings about the property and we felt the room photos listed didn’t correspond with the room we were given. Pros: Location for us was a real bonus, directly opposite the castle and within easy walking distance of all attractions and metro. The service from the front desk was outstanding. We were made to feel very welcome and Michaela was very knowledgeable about the city and always keen to help us as much as possible. Cons: The room itself was well appointed and had lovely fixtures and fittings. The downside was that both small windows overlook an internal area so a lack of natural light. Also, there was a rather unpleasant, musty smell in the apartment that seemed to be coming from the bathroom drain. The other issue was the noise. Late at night, we could hear music coming from a bar or nightclub until around 2am. We were on the 2nd floor so higher floors might not be affected. To be fair to the property, we didn’t share our concerns with them given we weren’t staying very long and the front desk lady had been so helpful. However, it would have been nice for the cleaning staff to be proactive in identifying and reporting the problem.
Stayed 3 nights in Jan 2020

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