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NH Collection Palacio de Tepa
5.0 star property

Luxury hotel, walk to Puerta del Sol
your current months are April, 2024 and May, 2024.
April 2024
May 2024

NH Collection Palacio de Tepa

Photo gallery for NH Collection Palacio de Tepa

Reception
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Mediterranean cuisine

Overview of NH Collection Palacio de Tepa

VIP Access
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking available

Explore the area

Calle de San Sebastián 2, Madrid, Madrid, 28012
  • Popular LocationCafé Central1 min walk
  • Popular LocationVietnam Restaurante1 min walk
  • Popular LocationMauna Loa1 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive
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Room options

Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Extra Bed 2Ad + 2Ch with View)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

Deluxe Room (View)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Junior Suite (Extra Bed 3 adults)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Sofa bed - single
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Junior Suite (Extra Bed 2 adults + 1 child)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Junior Suite (View)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Extra Bed 3 Ad with View)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room (View, 3 Adults)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Junior Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Family Room (View)

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Family Room (2 Adults + 1 Child)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Family Room (3 Adults)

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Deluxe Single Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About the area

Madrid

NH Collection Palacio de Tepa is located in Madrid Centro, a neighbourhood in Madrid, and is in a shopping district and near a metro station. The area's natural beauty can be seen at El Retiro Park and Casa de Campo, while Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed.

What's nearby

  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 7 min walk
  • Gran Via - 9 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • Café Central - 1 min walk
  • Lateral - 1 min walk
  • Cervecería Alemana - 2 min walk
  • La Rollerie - 2 min walk
  • Pez Tortilla - 2 min walk

About this property

NH Collection Palacio de Tepa

Luxury hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, NH Collection Palacio de Tepa provides a library, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage or other spa services. The on-site restaurant, Entre Letras, features Mediterranean cuisine. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and massage treatment rooms
  • Smoke-free property, a lift and wedding services
  • A water dispenser, 3 meeting rooms and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 83 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths
  • 43-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, eco-friendly cleaning products and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends; EUR 30.90 for adults and EUR 30.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Entre Letras

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 646 square feet of conference space
  • Business centre

Spa

  • Couples treatment rooms
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 30.90 for adults and from EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

Is NH Collection Palacio de Tepa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of EUR 35 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on 1 Apr 2024 start from AU$308.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Palacio de Tepa?

Valet parking is available for EUR 40 per day.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at NH Collection Palacio de Tepa?

Checkout is at noon.

Where is NH Collection Palacio de Tepa located?

Located in Madrid Centro, this luxury hotel is within a 5-minute walk of Plaza de Santa Ana, Puerta del Sol, and Calle de Alcalá. Plaza Mayor and Gran Via are also within 10 minutes. Anton Martin Station is only a 3-minute walk and Sol Station is 6 minutes.

NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 53 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit walkable Madrid. Wonderful breakfast buffet and beautiful rooms. Staff was very nice and guided us for the spa/pool across the plaza. Great neighborhood.
Stayed 7 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

huey, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Excellent location. Everything was nice.
Stayed 4 nights in Feb 2024

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, great location and friendly staff
Stayed 2 nights in Feb 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Linyu Flores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
after a first night in a small and noisy room they upgraded both of us, that was just perfect
Stayed 3 nights in Jan 2024

10/10 Excellent

Alvar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Parissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive. The room (junior suite) was spacious and comfortable. The location was excellent as we could walk to all the main attractions that we wanted to see in Madrid.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Gerald

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast
Stayed 2 nights in Nov 2023