Mandarin Oriental Ritz, Madrid
5.0 star property

Luxury spa hotel, walk to Prado Museum
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mandarin Oriental Ritz, Madrid

Photo gallery for Mandarin Oriental Ritz, Madrid

Property entrance
Garden view
Premier Suite (Junior)
Restaurant
Restaurant

Overview of Mandarin Oriental Ritz, Madrid

10

Exceptional

Highlights
  • Staff & service is scored top 10% in Madrid by travellers.
  • Offers free parking. Only 5% of properties have this in Madrid.

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
The price is AU$2,006
Price available on 17/4/2024

Explore the area

Plaza de la Lealtad 5, Madrid, Madrid, 28014
  • Popular LocationPictura1 min walk
  • Popular LocationPaseo del Prado1 min walk
  • Popular LocationAtocha Renfe Station15 min walk
  • Popular LocationMadrid Atocha Station15 min walk
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Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Mandarin, Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Mandarin, Twin Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Royal Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 188 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite (Junior)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Park)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 68 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite (Palm Court)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Turret)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Prado)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Mandarin, Suite

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Ritz)

cleanliness

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Madrid

Mandarin Oriental Ritz, Madrid is located in Retiro, a neighbourhood in Madrid, and is near a metro station. Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Calle de Alcalá. Check out an event or a game at Santiago Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Prado Museum - 3 min walk
  • Gran Via - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 17 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • Starbucks - 3 min walk
  • Lobby Westin Palace - 3 min walk
  • Café Prado - 5 min walk
  • Faborit - 4 min walk
  • VIPS Neptuno - 3 min walk

About this property

Mandarin Oriental Ritz, Madrid

Luxury boutique hotel refurbished in 2020 and located near Prado Museum
Mandarin Oriental Ritz, Madrid is located close to Gran Via and El Retiro Park, and provides a terrace, a coffee shop/cafe and a garden. Indulge in a facial, a manicure/pedicure and a massage at the on-site spa. Be sure to enjoy a meal at The Ritz Bar, the on-site restaurant. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking and valet parking
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Express check-out, express check-in and supervised childcare (surcharge)
Room features
All 153 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Children's dressing gowns, free toiletries and hairdryers
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (EUR 5 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: EUR 50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Gastronomic restaurant
  • Palm Court
  • The Ritz Bar
  • The Ritz Garden

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Children's robe
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 11 lb per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 132.0 per night.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 50 per person
  • Fee for in-room wireless Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on 17 Apr 2024 start from AU$2,006.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 lb per pet.

How much is parking at Mandarin Oriental Ritz, Madrid?

Self-parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Checkout is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 180 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

Located in Retiro, this luxury hotel is steps away from Paseo del Prado and Thyssen-Bornemisza National Museum. Prado Museum and Gran Via are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Mandarin Oriental Ritz, Madrid Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 50 out of 54 reviews" "
Rating 8 - Good. 3 out of 54 reviews" "
Rating 6 - Okay. 1 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores, Pearland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Stayed 5 nights in Feb 2024

10/10 Excellent

Maria, Miramar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea delicious. Detail customer service

10/10 Excellent

Khalil

Liked: Property conditions & facilities
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Stayed 3 nights in Jan 2024

10/10 Excellent

Abdulrahman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yenisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every sense!!!! We had a great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Three Nights of Honeymoon, can't wait to retu
Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Apr 2023

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.
Stayed 3 nights in Apr 2023

10/10 Excellent

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing hotel I’ve ever visited. The staff went over and above the call of duty. We will be back!
Stayed 3 nights in Mar 2023

10/10 Excellent

Patrick