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JW Marriott Hotel Madrid

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape near vibrant city life

Steps from Puerta del Sol and Gran Via, this elegant hotel boasts sophisticated design and a serene atmosphere. Indulge in luxurious spa treatments, savour exquisite dining, and enjoy seamless connectivity with free in-room WiFi.

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is AU$668
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking, Balcony

Premium Room, 1 King Bed, Non Smoking, Balcony | Bathroom

Premium Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Corner)

Premium Room, 1 King Bed, Non Smoking (Corner)

Premium Room, 1 King Bed, Non Smoking (Corner)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
Minibar
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace

Junior Suite, 1 King Bed, Non Smoking, Terrace

Junior Suite, 1 King Bed, Non Smoking, Terrace

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Signature Suite, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (View)

Suite, 1 King Bed, Non Smoking, Terrace (View)

Suite, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Hairdryer
Private bathroom
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 45 reviews
The price is AU$159
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
Sevilla, 2, Madrid, 28014

What's nearby

  • Calle de Alcalá - 1 min walk - 0.0 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 3 min walk - 0.3 km
  • Plaza Mayor - 10 min walk - 0.8 km

Getting around

  • Sevilla Station - 2 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Dani - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪Taberna El Fontán - ‬1 min walk
  • ‪La Catedral - ‬2 min walk
  • ‪Hontanares - ‬2 min walk

About this property

JW Marriott Hotel Madrid

Luxury hotel remodelled in 2022 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, JW Marriott Hotel Madrid provides a garden, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a body treatment or a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a 24-hour gym are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), babysitting (surcharge) and a 24-hour front desk
  • A lift, tour/ticket information and a porter/bellboy
  • An off-lead area, multilingual staff and coffee/tea in reception
Room features
All 139 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Baths or showers and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,002 reviews
The price is AU$618
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 45 for adults and EUR 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lelong
  • Qu

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Grab bar near toilet
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1882
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 27.5 for children
  • Nearby parking fee: EUR 45 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid

Frequently asked questions

Is JW Marriott Hotel Madrid pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 50 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at JW Marriott Hotel Madrid?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Madrid on 30 Nov 2025 start from AU$667.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at JW Marriott Hotel Madrid?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Madrid?

Checkout is at noon.

Where is JW Marriott Hotel Madrid located?

Located in Madrid Centro, this luxury hotel is steps away from Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza de Santa Ana are also within 5 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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JW Marriott Hotel Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 99 reviews
Rating 8 - Good. 5 out of 99 reviews
Rating 6 - Okay. 10 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yazeed

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025

10/10 Excellent

Reem Moussa

Liked: Cleanliness, amenities
Fabulous as usual
Stayed 5 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julio

Liked: Property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
Stayed 1 night in May 2025

10/10 Excellent

Robert De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and friendly staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

NM

Disliked: Cleanliness, staff & service
No room aviablr
Stayed 1 night in Aug 2025

6/10 Okay

Erick

Disliked: Amenities
No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Nice hotel but poor service.

Poor service, took hours to deliver serval items. air con not working at the beginning, needed to call to activate. But nice location and interior design.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, very attentive staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
Everting great
Stayed 5 nights in Feb 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriott Madrid amazing!

The hotels was perfect with everything
Stayed 4 nights in Mar 2024

10/10 Excellent

chrisry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with exquisite views, centrally-located, highly-attentive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Stayed 1 night in Oct 2024

6/10 Okay

Caio

Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed. However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator. We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street. On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.
Stayed 3 nights in Oct 2025

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great modern hotel. Breakfast poor at 45€ per head for continental breakfast. Rooms are spacious but amenities lacking. 4 sq shower when a bath could have been installed is pointless. No spa appointments available No pool or sauna or steam so not sure how it gets a five star status. I’d just say it was a modern 4 star. Very overpriced for a 4 star hotel as definitely was not five stars
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price doesn’t include breakfast. Poor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adilen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent although a little far away from the trendy Salamanca area
Stayed 3 nights in May 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024