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InterContinental Madrid, an IHG Hotel

Photo gallery for InterContinental Madrid, an IHG Hotel

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Terrace/patio
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of InterContinental Madrid, an IHG Hotel

InterContinental Madrid, an IHG Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Paseo de la Castellana 49, Madrid, Madrid, 28046

Explore the area

  • Popular LocationSorolla Museum4 min walk
  • Popular LocationNational Library18 min walk
  • Popular LocationPuerta de Alcala3 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)18 min drive

Choose dates to view prices

About this area

Madrid

InterContinental Madrid, an IHG Hotel is located in Chamberi, a neighbourhood in Madrid, and is in the city centre and near the boardwalk. Sorolla Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Royal Palace of Madrid. Travelling with kids? Make time for Madrid Zoo Aquarium, or enjoy an event or a match at Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Sorolla Museum - 4 min walk
  • National Library - 18 min walk
  • Puerta de Alcala - 3 min drive
  • WiZink Center - 4 min drive
  • Santiago Bernabeu Stadium - 4 min drive

Restaurants

  • El Jardin Restaurant — 1 min walk
  • VIPS - 2 min walk
  • BiBo Madrid - 3 min walk
  • Sushita Café - 3 min walk
  • Poncelet Cheese Bar - 3 min walk

Getting around

  • Gregorio Maranon Station - 3 min walk
  • Nuevos Ministerios Station - 15 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive

About this property

InterContinental Madrid, an IHG Hotel

Family-friendly Madrid hotel in Chamberi, walk to U.S. Embassy
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 302 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
InterContinental Madrid, an IHG Hotel offers 302 forms of accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, Thai massages, facials and body treatments.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (EUR 30 per night)
  • Secured covered valet parking on site (EUR 30 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 35.20 for adults and EUR 17.6 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's toys
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Catalan
  • Chinese
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17829 square feet of space)
  • Meeting rooms 15

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - sports
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40, per pet, per night, plus a deposit of EUR 250 per stay
Dogs and cats welcome
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 55.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35.20 for adults and EUR 17.6 for children (approximately)
  • Covered self-parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel
InterContinental Madrid
InterContinental Madrid an IHG Hotel
InterContinental Madrid, an IHG Hotel Hotel
InterContinental Madrid, an IHG Hotel Madrid
InterContinental Madrid, an IHG Hotel Hotel Madrid

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 311 out of 544 reviews
5 - Excellent 57%
Rating 4 - Good. 167 out of 544 reviews
4 - Good 31%
Rating 3 - Okay. 38 out of 544 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 544 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 544 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were Very friendly and helpful Will stay anytime
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for city walking and restaurants. Staff were really helpful.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accomonding professional staff Cleanliness quite convenient location
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and great hotel
Stayed 3 nights in Oct 2021

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well located, friendly staff but it is old and it outdated
Stayed 2 nights in Oct 2021