10/10 Excellent
Henry
30 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Henry
Stayed 2 nights in Nov 2025
Hotel Palacio Del Retiro, Autograph Collection
5.0 star property
Relax by indulging in an on-site spa treatment after a day exploring nearby attractions like El Retiro Park.
Choose dates to view prices
Photo gallery for Hotel Palacio Del Retiro, Autograph Collection
Experience the elegance of Hotel Palacio Del Retiro, Autograph Collection near El Retiro Park and Gran Via. Enjoy a rejuvenating massage at the spa, stay fit with 24-hour gym access, and savor international cuisine at The Suite Bar restaurant. With free in-room WiFi, multilingual staff assistance for tour planning or babysitting needs is just steps away.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Spa
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Breakfast available
The current price is AU$564
AU$564
includes taxes & fees
15 Mar - 16 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- 28 sq m
- Sleeps 2
- 1 King Bed
View all photos for Premium Room, 1 King Bed, Non Smoking
Premium Room, 1 King Bed, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- 32 sq m
- Sleeps 2
- 1 King Bed
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
- 50 sq m
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 2 Single Beds
View all photos for Deluxe Room, 1 Queen Bed
Deluxe Room, 1 Queen Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 1 Queen Bed
View all photos for Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 1 Queen Bed
View all photos for Premium Room, 2 Single Beds
Premium Room, 2 Single Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 2 Single Beds
View all photos for Junior Suite, 2 Single Beds
Junior Suite, 2 Single Beds
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 2 Single Beds
View all photos for Suite, 1 King Bed, Fireplace
Suite, 1 King Bed, Fireplace
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 1 King Bed
View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace)
Suite, 1 King Bed, Park View (Corner, Fireplace)
Highlights
Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
- Sleeps 2
- 1 King Bed
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About the area
Located in Jerónimos, a neighbourhood in Madrid, Hotel Palacio Del Retiro, Autograph Collection is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
What's nearby
Plaza de Cibeles5 min walk - 0.4 km
Thyssen-Bornemisza National Museum6 min walk - 0.6 km
Prado Museum6 min walk - 0.6 km
Gran Via8 min walk - 0.7 km
Puerta del Sol14 min walk - 1.2 km
Getting around
- Retiro Station6 min walk
- Madrid Recoletos Station9 min walk
- Madrid (MAD-Adolfo Suárez Madrid-Barajas)16 min drive
Restaurants
- Cappuccino4 min walk
- Aarde3 min walk
- Patio de Leones4 min walk
- Ramsés4 min walk
- Em Sherif Madrid4 min walk
About this property
Hotel Palacio Del Retiro, Autograph Collection
Luxury boutique hotel near Prado Museum
Located close to El Retiro Park and Gran Via, Hotel Palacio Del Retiro, Autograph Collection provides dry cleaning/laundry services, a bar and a 24-hour gym. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, The Suite Bar, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
- Buffet breakfast (surcharge), a bike on-site and babysitting (surcharge)
- Concierge services, a computer station and a lift
- A banquet hall, multilingual staff and a 24-hour front desk
Room features
All 50 individually decorated rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
- Hypo-allergenic bedding and rollaway/extra beds (surcharge)
- Bathrooms with rainfall showers and designer toiletries
- Plasma TVs with satellite channels
- Recycling, coffee/tea makers and daily housekeeping
Awards and affiliations
Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (EUR 38.72 per day)
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
- A bar/lounge
- A restaurant
- Snack bar/deli
Restaurants on site
- The Suite Bar
Things to do
- 24-hour gym
- Bicycles
- Full-service spa
Family friendly
- Babysitting (surcharge)
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Business centre
- Computer station
- Conference centre (452 square foot of space)
- Meeting rooms
Full-service spa
- Massage
- Sauna
- Spa open daily
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathtub
- Front entrance ramp
- Handrails in stairways (85 centimetre high)
- Height-adjustable showerhead
- Lever door handles
- Lift (80 centimetre wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk (93 centimetre high)
- Wheelchair-accessible restaurant
More
- 1 building
- 4 floors
- Banquet hall
- Built in 1908
- Comprehensive recycling policy
- Smoke-free property
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra bed (surcharge)
Bathroom
- Bathtub or shower
- Designer toiletries
- Dressing gowns
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- IPod dock
- Plasma TV with satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Individual decor
- Iron/ironing board
- Phone
- Recycling
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
- Fee for buffet breakfast: from approximately EUR 33 per person
- Nearby parking fee: EUR 38.72 per day
- Rollaway bed fee: EUR 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid
Frequently asked questions
Is Hotel Palacio Del Retiro, Autograph Collection pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Palacio Del Retiro, Autograph Collection?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Del Retiro, Autograph Collection on 15 Mar 2026 start from AU$564, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Palacio Del Retiro, Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Hotel Palacio Del Retiro, Autograph Collection?
Checkout is at noon.
Where is Hotel Palacio Del Retiro, Autograph Collection located?
Located in Jerónimos, this luxury hotel is within a 5-minute walk of Calle de Alcalá and Puerta de Alcalá. Prado Museum and Gran Via are also within 15 minutes. Retiro Station is 6 minutes by foot and Banco de Espana Station is 7 minutes.
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Reviews
Hotel Palacio Del Retiro, Autograph Collection Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 118 out of 183 reviews
10 - Excellent
118
Rating 8 - Good. 46 out of 183 reviews
8 - Good
46
Rating 6 - Okay. 12 out of 183 reviews
6 - Okay
12
Rating 4 - Poor. 6 out of 183 reviews
4 - Poor
6
Rating 2 - Terrible. 1 out of 183 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Luis
18 July 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very well located and incredible staff
Luis
Stayed 2 nights in Jul 2025
10/10 Excellent
Kim
30 July 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great staff, park is exquisite!
Kim
Stayed 5 nights in Jul 2025
10/10 Excellent
maseih
1 Oct 2025
Liked: Cleanliness, amenities
The staff was exceedingly helpful.
The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
maseih
Stayed 3 nights in Sep 2025
10/10 Excellent
carlos
13 Jan 2024
very good located attentive staff
carlos
Stayed 5 nights in Jan 2024
10/10 Excellent
Ellen
7 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Ellen
Stayed 3 nights in Dec 2024
10/10 Excellent
Cecilia
3 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Cecilia
Stayed 2 nights in Jan 2025
6/10 Okay
OLIMPIO J
13 Oct 2025
Liked: Cleanliness, staff & service, room comfort
Clean Room, friendly staff
OLIMPIO J
Stayed 2 nights in Oct 2025
10/10 Excellent
Luis
2 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service.
Luis
Stayed 2 nights in Feb 2025
10/10 Excellent
Shobhna
13 Nov 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price/Value balance, good location
Super location, very friendly staff, comfortable room/bathroom
Shobhna
Stayed 2 nights in Nov 2022
8/10 Good
Al
2 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Al
Stayed 6 nights in Feb 2023
10/10 Excellent
Miguel
12 Aug 2025
Liked: Cleanliness, staff & service, property conditions & facilities
N
Miguel
Stayed 4 nights in Aug 2025
10/10 Excellent
Sophie
31 Mar 2024
Liked: Amenities
Exellent
Sophie
Stayed 1 night in Mar 2024
8/10 Good
Carly
30 July 2023
Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Carly
Stayed 2 nights in Jul 2023
6/10 Okay
Paola
24 Jan 2026
Liked: Cleanliness
Las habitaciones
Paola
Stayed 4 nights in Jan 2026
10/10 Excellent
Paulina
6 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio … Nos encanto el desayuno la atención y decoración del lugar . De muy buen tamaño las habitaciones
Paulina
Stayed 3 nights in Jan 2026
10/10 Excellent
Robert
30 Nov 2025
Liked: Cleanliness, staff & service, amenities
Fantastisk service, bra läge och fina rum.
Robert
Stayed 2 nights in Nov 2025
10/10 Excellent
andrea
27 Nov 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this amazing Hotel!! Love it
andrea
Stayed 3 nights in Nov 2025
10/10 Excellent
guillermo
21 June 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado estrategicamente en una de las mejores zonas de Madrid !
guillermo
Stayed 3 nights in Jun 2025
10/10 Excellent
Heriberto
29 Mar 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Recomendado
La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Heriberto
Stayed 1 night in Mar 2025
10/10 Excellent
YEVGENIYA
27 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel histórico con buen servicio y ubicación
YEVGENIYA
Stayed 3 nights in Nov 2024
10/10 Excellent
Jimena
1 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia. Personal de recepción muy amables. El cuarto ecepcional.
Jimena
Stayed 1 night in Sep 2024
8/10 Good
Patricio
8 July 2024
Liked: Cleanliness, staff & service, amenities
Necesita ya un poco más de mantenimiento y mejoras
Patricio
Stayed 1 night in Jul 2024
8/10 Good
francisco
5 Oct 2023
Liked: Staff & service, property conditions & facilities
Más espacios en áreas comunes y un poco de mantenimiento en la alfombra de la escalera, por lo que da lugar a ser un poco caro.
francisco
Stayed 3 nights in Oct 2023
8/10 Good
Karla
13 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado. Personal amable.
Karla
Stayed 3 nights in Mar 2023