Madrid's warm hospitality awaits near El Retiro Park, where travelers can savor local flavors over breakfast or coffee while exploring this vibrant Spanish capital.
Hotel Mercader in central Madrid offers an upscale retreat with an on-site restaurant and café. Enjoy free in-room WiFi, convenient laundry facilities, car rental services, and assistance from knowledgeable multilingual staff.
Located in Villa de Vallecas, a neighbourhood in Madrid, Hotel Mercader is in the suburbs and near a boardwalk. Notable landmarks in the area include Almudena Cathedral and Royal Palace of Madrid, and travellers wishing to experience a bit of culture can try Prado Museum. Looking to enjoy an event or a match? See what's going on at The Magic Box or Bernabéu Stadium. Visit our Madrid travel guide
Located close to El Retiro Park and Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities and car hire on-site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks include:
Free self-parking
Buffet breakfast (surcharge), express check-out and express check-in
Coffee/tea in reception, concierge services and meeting rooms
Guest reviews give top marks for the helpful staff
Room features
All 124 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars (stocked with some free items).
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
Business centre
Conference centre (775 square foot of space)
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
5 floors
Banquet hall
Built in 2005
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
Free bottled water
Free minibar (limited items)
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 8 to 10 for adults and EUR 8 to 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Property is also known as
H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid
Frequently asked questions
Is Hotel Mercader pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mercader?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Mercader on 8 Mar 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Mercader?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Mercader?
Check-in begins at 3 PM.
What time is check-out at Hotel Mercader?
Checkout is at noon.
Where is Hotel Mercader located?
Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, El Retiro Park and Prado Museum. Almudena Cathedral and Royal Palace of Madrid are also within 6 mi (10 km).
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Reviews
Hotel Mercader Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very friendly and helpful. The downside is that the place is far away from
the center of Madrid, transportation is limited, other than that, a good place to stay.
Tania
Stayed 3 nights in Mar 2025
6/10 Okay
Mashhoud
9 Apr 2025
Clean and comfortable.
Kind of remote location, Staff not so friendly.
Overall happy with our choice.
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Daniel
Stayed 4 nights in Sep 2024
6/10 Okay
Verified traveller
4 Feb 2025
Liked: Cleanliness, room comfort
Ok for the money
I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful.
However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes.
Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes)
The positives outweigh the location negative. I was satisfied with my stay.
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service.
The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Great for a day stop. The price was pretty good considering I went close to High Season.
I you go without a car or a Taxi, You cannot walk (too far away from closest city corner). 2 Bus lines only (1.5 euros per person per ride and you can pay with coins). I know there is a card, however I was told by Metro staff, that the Metro Card is not good for buses) Bus 30 (runs Sundays also) and 132 (Does not run on Sundays). Bus stop was not clear enough and Hotel was 2 blocks away but signage and location was hidden by other buildings. No signage whatsoever in MercaMadrid (the place is huge and is the Central food Market for wholesale distribution in Madrid). I had to ask a security person who told me how close I was to the Hotel (1 and half block). I did arrive at 730 pm, the place was deserted (I saw only 3 people in the street the security person in a car and 2 workers waiting for a bus and no clue where the Hotel was). I learned 132 line did not run on Saturday, but 30 did run. The hotel was comfy, clean and glad to have a hot shower and good sleep and the detailed info on 30 and 132 buses. Would be great that info to be uploaded in their website, or emailed when giving you directions right after you make the reservation.
Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.