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Hotel Cisneros

3.0 star property
Hotel in Alcala de Henares with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Cisneros

Deluxe Room
Deluxe Room | Bathroom
Deluxe Room | In-room dining
Exterior
Deluxe Room
Hotel Cisneros sits in the historical district's center, offering a restaurant that serves all three daily meals. Travelers can relax on the terrace or catch up on work at the business center. The rooms include free WiFi, and the front desk team assists guests around the clock.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$118
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double or 2 Single Beds

Standard Room, 1 Double or 2 Single Beds

Standard Room, 1 Double or 2 Single Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Cama extra)

Double Room (Cama extra)

Double Room (Cama extra)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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2 Nov - 3 Nov
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About the area

Located in Alcala de Henares, Hotel Cisneros is in the historical district. Magisterial Cathedral of Saints Justo and Pastor and Puerta de Madrid are local landmarks, and travellers looking to shop may want to visit La Garena Plaza Shopping Center and Oasiz Shopping Center. Parque Europa and Diversion en la Granja are also worth visiting.
Visit our Alcala de Henares travel guideOpens in a new window
Map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803

What's nearby

  • University of Alcala - 16 min walk - 1.4 km
  • Cervantes Birthplace Museum - 16 min walk - 1.4 km
  • Plaza Cervantes - 18 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.7 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.6 km

Getting around

  • Alcala de Henares La Garena Station - 6 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Cascorro - ‬14 min walk
  • ‪Cafe Rock Louisiana - ‬10 min walk
  • ‪Cafeteria Miranda - ‬12 min walk
  • ‪Casa de extremadura - ‬10 min walk
  • ‪Cafetería Puerta de Alcalá - ‬11 min walk

About this property

Hotel Cisneros

Hotel in the historical district
Consider a stay at Hotel Cisneros and take advantage of a terrace, laundry facilities and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Self-parking (surcharge), a TV in reception and 1 meeting room
  • A lift, smoke-free property and luggage storage
  • A 24-hour front desk, tour/ticket information and a banquet hall
Room features
All guest rooms at Hotel Cisneros offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Plasma TVs with cable channels

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Regional cuisine

ibis Alcalá de Henares la Garena

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 272 reviews
The price is AU$121
includes taxes & fees
2 Nov - 3 Nov
ibis Alcalá de Henares la Garena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self-parking fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Is Hotel Cisneros pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cisneros?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Cisneros on 9 Nov 2025 start from AU$118.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cisneros?

Self-parking is available for EUR 15.00 per night.

What time is check-in at Hotel Cisneros?

Check-in start time: noon; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Cisneros?

Checkout is at 11:00 AM.

Where is Hotel Cisneros located?

Situated in the historical district, this hotel is within a 15-minute walk of Antiguo Hospital de Santa María la Rica, Casa de la Entrevista and Magisterial Cathedral of Saints Justo and Pastor. Puerta de Madrid and Cervantes Birthplace Museum are also within 1 mile (2 km). Alcalá de Henares Station is 26 minutes by foot.

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Reviews

Hotel Cisneros Reviews

8.2

Very good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 33 out of 110 reviews
Rating 8 - Good. 59 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

Reviews

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, satisfactory for the price
Stayed 4 nights in Sep 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Oct 2023

6/10 Okay

ERIK

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Oct 2025

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lo mejor del hotel era el personal que trabajaba allí. Muy amable y eficaz. Lo peor, el mal estado de las instalaciones, no tanto en las habitaciones, sino en la estancias comunes. Necesita urgentemente una rápida reforma y modernización.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel Lucy

Liked: Cleanliness, amenities, property conditions & facilities
I was at the desk for about 10 minutes before someone came to check me in.
Stayed 1 night in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Jul 2025

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación impecable, comodidad absoluta, el personal atento y muy cercano, parking gratis para huéspedes, sin duda repetiremos
Stayed 2 nights in Jun 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación Calidad precio. Con aparcamiento Privado gratuito n
Stayed 2 nights in May 2025

10/10 Excellent

Raquel

Stayed 1 night in Apr 2025

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Correcto. Sin mas.
Stayed 1 night in Jan 2025

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities, room comfort

Correcto

Hotel para pasar una noche sin más. Correcto. Un poco alejado del centro pero con opciones de aparcamiento. Desayuno bastante flojo
Stayed 1 night in Jan 2025

8/10 Good

RONALDO

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIO

Stayed 1 night in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort

Repetiría visita

Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo y agradable

La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha estado bien en general.
Stayed 3 nights in Feb 2024

8/10 Good

GINES

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, alrededores solitarios.
Stayed 1 night in Oct 2023

10/10 Excellent

Terina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amabilísimo de recepción. Todo fueron facilidades y atención. Muy agradable
Stayed 1 night in Jul 2023

8/10 Good

Franklin

Stayed 1 night in Oct 2022

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel esta bien ubicado las habitaciones perfectas limpias y sin ruido .Lo peor la cafeteria,fuimos a picar algo para cenar y la camarera no se enteraba de nada y no habia gente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Jun 2021