Skip to main content

HA San Mateo Suites

3.0 star property
Hotel in Madrid, near Gran Via

Choose dates to view prices

Close to Gran Via and Puerta del Sol, HA San Mateo Suites has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$146
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Minibar, desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 1
  • 1 Large Twin Bed

You may also like

Ad
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Hotel Exe Plaza

Tetuán
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 1,000 reviews
The price is AU$160
includes taxes & fees
5 Jan - 6 Jan 2026
Hotel Exe Plaza
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Plaza de España - Princesa - 10 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Plaza Mayor - 19 min walk - 1.6 km

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Azotea Forus Barceló - ‬3 min walk
  • ‪Makkila - ‬1 min walk
  • ‪Miss Sushi - ‬2 min walk
  • ‪Lola 09 - ‬1 min walk

About this property

HA San Mateo Suites

Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, HA San Mateo Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), smoke-free property and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at HA San Mateo Suites have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, heating and housekeeping

Similar properties

Superior Double Room, Balcony
room Select Sol
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
8.6 out of 10, Excellent, 1,000 reviews
The price is AU$125
includes taxes & fees
23 Dec - 24 Dec
room Select Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Is HA San Mateo Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HA San Mateo Suites?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at HA San Mateo Suites on 21 Dec 2025 start from AU$145.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HA San Mateo Suites?

HA San Mateo Suites doesn't offer parking.

What time is check-in at HA San Mateo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HA San Mateo Suites?

Checkout is at 11:00 AM.

Where is HA San Mateo Suites located?

Located in Madrid Centro, this hotel is within a 15-minute walk of Paseo de la Castellana, Gran Via and Puerta de Alcalá. Puerta del Sol and Plaza Mayor are also within 1 mile (2 km). Alonso Martinez Station and Tribunal Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

HA San Mateo Suites Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 68 out of 208 reviews
Rating 8 - Good. 86 out of 208 reviews
Rating 6 - Okay. 29 out of 208 reviews
Rating 4 - Poor. 15 out of 208 reviews
Rating 2 - Terrible. 10 out of 208 reviews

Reviews

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great central place to stay.
Stayed 4 nights in Apr 2025

6/10 Okay

CARLOS

Liked: Property conditions & facilities
Unique property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and it’s super close to La gran via!
Stayed 1 night in Nov 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable stay, staff soo kind and helpful. definitely recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Just great

Was great and the people very friendly.
Stayed 4 nights in Nov 2024

6/10 Okay

Naziha

Liked: Cleanliness, staff & service
Exellent location!!
Stayed 5 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great deal, fantastic location
Stayed 3 nights in Nov 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Rrr
Stayed 5 nights in Apr 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and fixtures were broken . The bed and pillows were stiff. The TV was placed above the door. Another guest tried to break into my room at 2 AM. It was the worst hotel I’ve ever visited.
Stayed 3 nights in Jul 2025

8/10 Good

Olvido

Liked: Cleanliness, property conditions & facilities
Nice, central and quiet
Stayed 3 nights in Mar 2024

6/10 Okay

Amina

Liked: Cleanliness
Really nice location. The room was clean but very small and the beds weren’t comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Oct 2023

10/10 Excellent

glo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to Gran Via and touristic areas
Stayed 3 nights in Jul 2024

10/10 Excellent

Le Anrei Conrado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Stayed 3 nights in Jul 2024

8/10 Good

Rudy

For the price you get a clean room shower and all the noise around. This is a place to rest and go.
Stayed 3 nights in Sep 2023

8/10 Good

James John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Stayed 4 nights in Jul 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
Stayed 4 nights in Oct 2023