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Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Guest reviews

4.5 out of 5 Wonderful
1,375 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationLope de Vega Theatre3 min walk
Popular LocationRoyal Palace of Madrid9 min walk
Popular LocationPlaza Mayor13 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

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  • Deluxe Room, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, Non Smoking, City View
  • Premium Room, City View (High floor)

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsPremium Room, City View (High floor)
  • Family Room, 2 Bedrooms, Connecting Rooms, City View

    4.5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room, 2 Bedrooms, Connecting Rooms, City View
  • Luxury Suite, City View (High floor)

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsLuxury Suite, City View (High floor)
  • Deluxe Triple Room, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Triple Room, Non Smoking, City View

About this area

Madrid

Located in Madrid, Dear Hotel Madrid is connected to a shopping centre. Royal Palace of Madrid and Principe Pio are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Mercado de San Miguel. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Spend some time exploring the area's activities, including segway rentals/tours. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Plaza de Espana Station is just steps away and Santo Domingo Station is 4 minutes by foot.
View map
Popular Location

What's nearby

  • Lope de Vega Theatre - 3 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk
  • Thyssen-Bornemisza National Museum - 8 min drive

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive

Restaurants

  • Nice To Meet You — 1 min walk
  • Casa Federica - 3 min walk
  • Restaurante Siam - 3 min walk
  • Rey de Tallarines - 3 min walk
  • El Ingenio - 3 min walk

About this property

Dear Hotel Madrid

Boutique hotel connected to a shopping centre in Madrid with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a swim-up bar. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a seasonal outdoor pool. All 162 soundproofed rooms feature free WiFi and memory foam beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Dear Hotel Madrid offers 162 forms of accommodation with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 29.50 per day
  • Valet parking: EUR 29.50 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 22 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 11 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 29.50 per day
  • Valet parking fee: EUR 29.50 per day
  • Nearby parking fee: EUR 29.50 per day
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 70.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Dear Hotel Madrid and receive a full refund?
Yes, Dear Hotel Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Dear Hotel Madrid cancellation policy on our site for more details about any exclusions or requirements.
Does Dear Hotel Madrid have a pool?
Yes, this property has a seasonal outdoor pool.
Is Dear Hotel Madrid pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Dear Hotel Madrid?
Self-parking is available for EUR 29.50 per day. Valet parking is available for EUR 29.50 per day. Limited spots are available.
What time is check-in at Dear Hotel Madrid?
Check-in is from 3 PM to 11 PM. Early check-in is available for a fee of EUR 40 (subject to availability).
What time is check-out at Dear Hotel Madrid?
Checkout is at noon. Late checkout is available for EUR 40 (subject to availability).
Does Dear Hotel Madrid provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 50 per vehicle, one way, applies.
Where is Dear Hotel Madrid located?
This boutique hotel is located in the heart of Madrid, walking distance from Teatro Coliseum, Lope de Vega Theatre and Teatro Rialto. Also nearby are Gran Via Street and Royal Palace of Madrid. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.
4.5
Wonderful
1,375 reviews
5 - Excellent
811
4 - Good
441
3 - Okay
81
2 - Poor
22
1 - Terrible
20

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I were in Madrid for a quick weekend trip and we both agree this hotel did it all: great price for value, good location, comfortable beds, lovely bathroom.
Stayed 3 nights in Mar 2020

1/5 Terrible

Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Dear Hotel
Dear Hotel is efficient, modern, clean and comfortable. We had a triple and it was really cute and charming, with a clean room design. The shower and toiletries are good, the beds are super comfy. We went in Feb 2020 and the heat/AC worked really well. It isn’t too noisy at night and has a fabulous location. The breakfast is elaborate and on the beautiful rooftop. The hotel is on Gran Via, A street full of restaurants and cafes. The hotel provided great coffee and tea in the room, with hair dryer, phone, a fridge. Service was excellent. I would stay here again in a heartbeat.
Stayed 1 night in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/5 Poor

Stayed 2 nights in Mar 2020

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