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Dear Hotel Madrid

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Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Overview of Dear Hotel Madrid

Dear Hotel Madrid

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationCalle de la Princesa2 min walk
  • Popular LocationLope de Vega Theatre3 min walk
  • Popular LocationRoyal Palace of Madrid9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)27 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Dear Hotel Madrid is connected to a shopping centre. Royal Palace of Madrid and Principe Pio are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Plaza de Espana Station is just steps away and Santo Domingo Station is 4 minutes on foot.
Popular Location

What's nearby

  • Calle de la Princesa - 2 min walk
  • Lope de Vega Theatre - 3 min walk
  • Royal Palace of Madrid - 9 min walk
  • Almudena Cathedral - 12 min walk
  • Plaza de la Villa - 14 min walk

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 27 min drive

Restaurants

  • Nice To Meet You — 1 min walk
  • Casa Federica - 3 min walk
  • Jin Jin - 3 min walk
  • Restaurante Siam - 3 min walk
  • Rey de Tallarines - 3 min walk

About this property

Dear Hotel Madrid

Boutique hotel connected to a shopping centre in Madrid with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a swim-up bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and valet parking. All 162 soundproofed rooms feature free WiFi and memory foam beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Dear Hotel Madrid offers 162 forms of accommodation with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 29.50 per day)
  • Valet parking on site (EUR 29.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 29.50 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 22 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 17 March and 8 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 29.50 per day
  • Valet parking fee: EUR 29.50 per day
  • Nearby parking fee: EUR 29.50 per day
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 70.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 615 out of 1037 reviews
5 - Excellent 59%
Rating 4 - Good. 329 out of 1037 reviews
4 - Good 32%
Rating 3 - Okay. 57 out of 1037 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 1037 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1037 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience! We were actually supposed to leave Madrid earlier that day, but ended up having to delay our departure due to some last minute hiccups, so we were feeling pretty rough - but our stay at Dear Hotel turned everything completely around. Super kind receptionist greeted us at the front desk, complimented me on my Spanish (which still has much room for improvement) and made our check-in quick and painless. The hotel overall has a modern, minimalistic feel to it; the room itself was clean, comfortable and equipped with all the essentials. Also soundproof! Major points for that aspect. The air conditioning was very much appreciated in the middle of the Spanish summer heat. We didn’t try the breakfast since our focus was on getting out early and seeing as much of the city as possible, but the hotel is perfectly located near plenty of restaurants, cafes and shops for pretty much anything you could need. View from the rooftop bar was beautiful and relaxing, however, the “pool” was tiny and was full with only a few people in it, so that was kind of a letdown. Overall, really enjoyed our stay here and would recommend to anyone in town for business or leisure! Probably best for couples or smaller groups.
Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with group
Stayed 4 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I were in Madrid for a quick weekend trip and we both agree this hotel did it all: great price for value, good location, comfortable beds, lovely bathroom.
Stayed 3 nights in Mar 2020

1/5 Terrible

Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Dear Hotel
Dear Hotel is efficient, modern, clean and comfortable. We had a triple and it was really cute and charming, with a clean room design. The shower and toiletries are good, the beds are super comfy. We went in Feb 2020 and the heat/AC worked really well. It isn’t too noisy at night and has a fabulous location. The breakfast is elaborate and on the beautiful rooftop. The hotel is on Gran Via, A street full of restaurants and cafes. The hotel provided great coffee and tea in the room, with hair dryer, phone, a fridge. Service was excellent. I would stay here again in a heartbeat.
Stayed 1 night in Feb 2020