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AC Hotel Carlton Madrid by Marriott

Photo gallery for AC Hotel Carlton Madrid by Marriott

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Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing

Overview of AC Hotel Carlton Madrid by Marriott

AC Hotel Carlton Madrid by Marriott

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Paseo de la Delicias 26, Madrid, Madrid, 28045

Explore the area

  • Popular LocationEl Retiro Park10 min walk
  • Popular LocationPrado Museum14 min walk
  • Popular LocationThyssen-Bornemisza National Museum16 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)16 min drive

Choose dates to view prices

About this area

Madrid

AC Hotel Carlton Madrid by Marriott is located in Arganzuela, a neighbourhood in Madrid, and is in the city centre and near a metro station. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights. Check out an event or a game at Las Ventas, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Palos de la Frontera Station is 3 minutes on foot and Estación del Arte is 6 minutes.

What's nearby

  • Lavapies - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min walk
  • El Retiro Park - 10 min walk
  • Prado Museum - 14 min walk
  • Thyssen-Bornemisza National Museum - 16 min walk

Restaurants

  • La Galerie — 1 min walk
  • Puerta de Atocha - 3 min walk
  • El Rincón Asturiano - 3 min walk
  • Olivo - 4 min walk
  • Pando Cafetería - 4 min walk

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive

About this property

AC Hotel Carlton Madrid by Marriott

4-star Madrid hotel in Arganzuela, walk to Museo Nacional Centro de Arte Reina Sofia
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/café are on-site. All 122 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find rainfall showerheads and hairdryers.
AC Hotel Carlton Madrid by Marriott offers 122 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 18 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (2519 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 444 out of 968 reviews
5 - Excellent 46%
Rating 4 - Good. 414 out of 968 reviews
4 - Good 43%
Rating 3 - Okay. 81 out of 968 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 968 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 968 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far off from the center but at the same time perfect location.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beads, many restaurants around, staff is friendly.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Oct 2021

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff all of them are rude. The hotel is closed to the train Puerta La atocha. Good location.
Stayed 5 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2021