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"Most of staff was not pleasant. Paper thin walls. Maze of a hotel. Will stay elsewhere next time. "

"Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind. "

"Very close to trainstation, good size room , comfort , quiet and safe."

"Great hotel. Very well located. Yummy breakfast. We didn't have a room with a view which we would have appreciated. The bathroom definitely stood out for the dimensions, not typical in Italy "

"Nice room. Clean and Quiet"

"Hotel Palazzo Grillo is an incredibly well appointed property with very well thought out facilities and amenities. However, what sets it apart as the premier hotel not only in Genoa but arguably in a global context is the genuine albeit without obsequious hospitality from the staff across the board. Greta in particular stands out as a true exemplar of Genovese charm, kindness and genuine friendliness. Counting the days already until my next reservation at Hotel Palazzo Grillo"

"Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!"

"True 5-star hotel! From quality of service to amenities"

"Absolutely great location with great-looking hotel. Sea view room with balcony was still quiet. Helpful front desk staff. Breakfast included was nice enough with great view as well."