Hotel Genziana

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Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Overview of Hotel Genziana

Hotel Genziana

1.0 star property
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Vico delle Mele 7, Genoa, GE, 16123

Explore the area

  • Popular LocationOld Port4 min walk
  • Popular LocationAquarium of Genoa5 min walk
  • Popular LocationThe Bigo Lift (Il Bigo)6 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)9 min drive

Choose dates to view prices

About this area

Genoa

Located in Genoa, Hotel Genziana is in the city centre and by the sea. National Ligurian Gallery at the Spinola Palace (Galleria Nazionale di Palazzo Spinola) and Chiossone Museum of Oriental Art (Museo d'Arte Orientale) are cultural highlights, and some of the area's notable landmarks include Cattedrale di San Lorenzo and Piazza de Ferrari. Looking to enjoy an event or a match while in town? See what's going on at Luigi Ferraris Stadium. Guests appreciate the hotel's central location.

What's nearby

  • National Ligurian Gallery at the Spinola Palace (Galleria Nazionale di Palazzo Spinola) - 1 min walk
  • Palazzo Bianco - 2 min walk
  • Old Port - 4 min walk
  • Aquarium of Genoa - 5 min walk
  • The Bigo Lift (Il Bigo) - 6 min walk

Getting around

  • Genoa Piazza Principe Station - 14 min walk
  • Genoa (GOA-Cristoforo Colombo) - 9 min drive

Restaurants

  • Klainguti - 2 min walk
  • Gran Ristoro - 2 min walk
  • Zimino - 2 min walk
  • Panino Marino - 3 min walk
  • Ombre Rosse - 3 min walk

About this property

Hotel Genziana

Genoa hotel in Genoa Historical Centre, walk to Old Port
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 13 rooms offer free WiFi, room service and TVs. Other amenities available to guests include rainfall showerheads, showers and desks.
Hotel Genziana offers 13 forms of accommodation with free toiletries and blackout curtains. This Genoa hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and bidets. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Off-site parking for EUR 18 per day; discounts available

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 5.0 for adults and EUR 5.0 for children
  • 1 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 27-inch TV

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 25.00 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: EUR 5.0 for adults and EUR 5.0 for children (approximately)
  • Nearby parking fee: EUR 18 per day (984 ft away)
  • Rollaway bed fee: EUR 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Genziana Genoa
Hotel Genziana
Hotel Genziana Genoa
Hotel Genziana Hotel
Hotel Genziana Genoa
Hotel Genziana Hotel Genoa

Frequently asked questions

Overall score and ratings

2.9
Rating 5 - Excellent. 17 out of 211 reviews
5 - Excellent 8%
Rating 4 - Good. 57 out of 211 reviews
4 - Good 27%
Rating 3 - Okay. 63 out of 211 reviews
3 - Okay 30%
Rating 2 - Poor. 38 out of 211 reviews
2 - Poor 18%
Rating 1 - Terrible. 36 out of 211 reviews
1 - Terrible 17%

3.1/5

Cleanliness

3.5/5

Staff & service

2.5/5

Amenities

2.7/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not advise anyone very bad, the only close location to the train station and the market, and everything else is creepy
Stayed 2 nights in Feb 2020

3/5 Okay

Disliked: Property conditions & facilities
Avoid
Located in an area frequented by prostitutes. Initially hard to locate. Hotel is still under refurbishment so holes in walls, dust, bare wires about. No air conditioning. No sink or toilet in the room, but a completely see through, non privacy shower. Grubby private bathroom was severaldoors down and my what was booked for. Once you dodge the hookers, you are close to either the aquarium or piazza Ducale. Not even a one star hotel currently. Would not recommend.
Stayed 1 night in Jul 2019

3/5 Okay

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2018

3/5 Okay

Good basic hotel - dodgy neighbourhood!
I have mixed feelings about our stay at this hotel. The good thing is that it`s in the city centre basically in 10 mins walking distance from everything. The front desk is open 0-24 so there is always someone there if you need anything. The rooms are very basic but clean, altough the shared bathroom could be in better condition. Towels and toiletries are given, the wifi is good. The receptionists speak mostly Italian but also a bit of English and they are friendly. Even though the location is convenient also a bit risky: looks like a very dodgy area of the city with prostitutes, drug addicts, thieves, loud noise and shouting during night. We were asked to leave the keys at the reception when we went anywhere - we were concerned to leave anything valuable in the room but also worried to bring it with ourselves as we didn`t feel safe on the streets (we have witnessed a theft and an ambulance call for an overdosed person...). So in summary, the hotel is good enough for a night but the area is clearly not the safest!
Stayed 1 night in Sep 2018

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never recommend it .
the stuff in hotel was not kind and had no energy to answer our question about city , really rude , is not any elevator at hotel and you should go by steps . the room was old , bed was horrible and noisy , not any air air conditioner at home and is really difficult to sleep at the night . i never recommend this hotel specially at the summer .
Stayed 1 night in Jul 2018