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"Terrible"

"Amazing stay. Staff helped me carry luggage from train station all the way up to hotel. Gave me some information on machu pichu ticket line up. Balcony has view on line. Early breakfast helped with line up and machu pichu logistics. Location is close to line up. Very easy. A little noisy at night because of sport events. I slept with AirPods Pro, no issue. Nice hot shower after long days. Recommend ! "

"Great breakfast, comfy bed, and a super friendly staff! We really appreciated that our bags were delivered to the train station for us after hiking all day. Highly recommend this hotel."

"I really enjoyed staying at this hotel, the room was fresh and comfy with a really nice view to the river. The staff is extremely friendly and really elevated the experience. "

"The room was available at noon. Our sheets were a little damp when we first checked in but it was tolerable since we were only there for sleep. The staff was very supportive and provided excellent customer service."

"Found a hair on the bed, odd to have a tub in the room, but an AMAZING view and VERY conveniently located."

"Hotel location is ideal. Restaurants all around and the bus ticket office for MP is down the street. No AC, the room was stuffy and warm opening the windows helping but then you have mosquitoes to worry about. We stayed 2 nights. First night I woke up with bites on my thigh. No hot water in the sink but the shower did have hot water. First day breakfast was buffet style and they cook your eggs to order. Second day, no buffet but still served everything they had the day before - personalized portions at your table. The food was not that good. They served juice warm. The coffee was very strong both days. No ice available. We considered staying an extra night for convenience but they wanted to charge 3x what we paid for 2 nights. The hotel was clean. No elevator and it's a big deal when they give you a room on the 3rd or 4th floor. The outside festivities of the season went on until 1:30am, so outside noise is a problem. I would not stay here again."

"Excellent location near the train station."

"Considering how crowded Machu Picchu Pueblo is, this hotel’s location is great. It may be right next to the train tracks, but at least it’s flat and there isn’t constant foot traffic. Anywhere in this town will be noisy - either from the trains or the river. Pros- staff will meet you at the train station to escort you to the hotel.(A very wonderful surprise). Friendly staff. Good breakfast selection. If you don’t see something, just ask. Good sized rooms. Cons- needs updating. The bathtub/shower is a bit scary to use since you need to use a step stool to climb into the tall tub. It also has a significant downward slope for drainage. Older folks will need to be extra cautious getting in and out. The Ecco setting is nice unless u want the mini frig to stay cold. The power turns off when the room key is removed from the slot. I was a little surprised they didn’t offer help with luggage when we checked out. We would have asked if we really needed help but we should have been asked considering this is a “nicer” hotel."