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"We were not expected and told us to go elsewhere."

"I left my cellphone in taxi ,staff help me to retrieve my cellphone. Thank them all."

"Always love to staying at this hotel."

"Good value! Nice staff, room, upstairs bar and restaurant "

"Nice staff always able to help."

"Great modern hotel located pretty centrally. However no bar but there is a great little restaurant across the street. Breakfast has a good spread but limited seating only table was outside in the smoking sectionf which was disgusting 😒 "

"Room was clean and spacious. Dinner in the restaurant was decent and affordable. Bed was comfortable and room was quiet, except Christmas music playing in the hallway in the morning (mid-January). Breakfast was good, even though we arrived just before it ended. Stepped out of the hotel into departures. Excellent value for an airport hotel. "

"Premier hotel in Medan, with the premier shopping mall across the street."

"Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention. "

"Staff were very professional and the facilities well maintained. "

"Shuttle was helpful. "

"The hotel was generally nice, but the furnitures can be abit worn out or old. If you're looking to spend some nice quiet time or business work trip this place is good. And the in-room massage was good and reasonably priced. "

"I found the Hotel quite good , clean enough, staff tries to be helpful and very friendly but sometimes it is hard to communicate (some staff speak good enough English).The aircon was super quiet and worked well, shower was great and TV had some English Chanels for News,et. But I did not find the room as nice as in the pictures (older looking) but staff let us move rooms no problem.as i said they do try to accommodate. I found it quiet and relaxing. But quiet dependa also on Other...

"until 1 a.m. hordes of moped riders with tuned exhausts circled the hotel. Sleep was out of the question. I pay to sleep, not to listen to the noise"

"A wonderful oasis amidst the bustling city surrounding it. Friendly staff. Wonderful dining options within facility. Excellent cabana-style rooms."

"There is elegance in simplicity, and kind staff make every task easier."

"The pool was excellent, and the restaurant had some killer dim- sum."