Dear Craig,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

Dear Elizabeth:Thank you very much for choosing the Pendry West Hollywood during your stay in Los Angeles. I want to thank you for your candid feedback regarding your experience at our hotel. I will share your email with our associates.I would like to speak with you regarding the issues throughout your stay, if you would allow.Please feel free to contact me through the hotel. It is your feedback that we value, and I am hopeful, we can welcome you back the Pendry West Hollywood in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Hello Catherine:Thank you for choosing the Pendry West Hollywood for your stay. We are so elated to hear that your experience with our Front Office, had a positive resolution on both ends. I will make sure and share your kind words with our front office and their respective managers.We value all feedback as an integral part of our growth and success.Pendry West Hollywood looks forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Tara,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

Dear Kenneth:Thank you very much for choosing the Pendry West Hollywood for your stay. I appreciate you for taking time to respond to our survey--all feedback is an integral part of this hotel.I am so glad that the location, our restaurants and bars were able to meet your expectations. I will share your kind words with the staff and their respective managers.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Chia-Hsun:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles, and as a returning guest, we appreciate you and your feedback.Has the noise level been a factor for your last two stays with us? This weekend was the LA Marathon--probably a lot of participants celebrating into the wee hours of Sunday night. However, we still want our guests to experience a good night's sleep, and my apologies if we did not meet your expectations.Let us know the next time you'll be staying with us, and we'll go out of our way to make sure you have restful nights. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Briana:Thank you so much for choosing the Pendry West Hollywood for your most recent visit to Los Angels. I am happy to see our team of associates were able to meet your expectations. We look forward to welcoming you back in the not-too-distant future. Thank you again for the feedback.Warm regards,Anne Marie DoyleGeneral Manager

Dear Wan:Thank you for choosing Pendry West Hollywood for your time in Los Angeles. I am delighted to hear you enjoyed your stay, and we look forward to welcoming you back.Warm regards,Anne Marie DoyleGeneral Manager

Dear Adam:Thank you for choosing the Pendry West Hollywood for your stay. We are delighted to hear that you enjoyed all the conveniences our hotel has to offer.Thank you again for your lovely review. We look forward to hosting you in the future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Catherine:Thank you for choosing the Pendry West Hollywood for your very recent stay in Los Angeles. Your feedback is an integral part of our hotel's success and growth, so thank you for taking the time to respond.We look forward to welcoming you back in the not-too-distant future.

Dear Jason:Thank you for choosing to stay at the Pendry West Hollywood. We are delighted you enjoyed your stay, and the Pendry staff was able to be accommodating. We look forward to hosting you again in the very near future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Rhea:Thank you so much for choosing the Pendry West Hollywood. We value your feedback and the time you took to fill out the survey.I am delighted you enjoyed your stay this past February and we look forward to welcoming you back soon.Warm regards,Anne Marie DoyleGeneral Manager

Dear Pamela:Thank you very much for choosing the Pendry West Hollywood for your most recent stay in Los Angeles. I am delighted that you enjoyed the amenities the hotel has to offer. I will share your review with our Chefs, Spa Director, and their teams--they'll be delighted to see this.Again, thank you for taking time to respond to our survey, and we look forward to welcoming you back very soon.Warm regards,Anne Marie DoyleGeneral Manager

Dear Nadja:Thank you very much for choosing the Pendry West Hollywood for your most recent stay in Los Angeles, and for the lovely rating. We hope you were able to enjoy the view of Sunset Boulevard from your window.We look forward to welcoming you back very soon.Warm regards,Anne Marie DoyleGeneral Manager

Hello Pamela:Thank you for letting us know. I am curious to know which restaurant--Ospero or Merois? My apologies for this inconvenience. Let me know when you're returning to Los Angeles or the Pendry, and we'll make it up to you.Again, many thanks for your feedback.Warm regards,Anne Marie Doylegeneral Manager

Dear David:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles. I am very delighted to hear you enjoyed your room and experienced our rooftop bar with its captivating view of the city. Our hotel is in the heart of West Hollywood and very easy to Uber through the nightlife.Again, thank you for taking the time to respond. We look forward to welcoming you back in the very near future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Rahul:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles.I'm saddened to hear your needs were not being met by the staff. Please let me know the concerns you had regarding the staff's lack of attentiveness during your stay. Your feedback is valuable to me and the staff. If you prefer, I can contact you directly, just let me know your preference.Again, thank you for choosing Pendry West Hollywood. We look forward to welcoming you back and meeting your future needs.Warm regards,Anne Marie Doyle

Dear Thomas:Thank you very much for choosing the Pendry West Hollywood for your visit to Los Angeles in January. I'm elated to see you enjoyed your stay and your expectations were met by our staff.We look forward to welcoming you back in the future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Keith:Thank you for choosing the Pendry West Hollywood for your stay in January. Your feedback is very important to the hotel and associates. Please let me know what we can do better, to meet your expectations. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Anonymous:Thank you for choosing Pendry West Hollywood for your most recent stay in January. We are delighted you enjoyed your stay and thank you for the lovely score!We look forward to welcoming you back in the not-too-distant future. Warm regards,Anne Marie DoyleGeneral Manager

Dear Richard:Thank you very much for choosing the Pendry West Hollywood for your stay in January and welcoming the 2024 New Year with us. I sincerely appreciate your taking time to respond to our survey--the feedback is valuable and much appreciated.We look forward to welcoming you back in the not too-distant future.Warm regards,Anne Maire DoyleGeneral Manager

Dear Lisa:Thank you for choosing to stay at the Pendry West Hollywood and ringing in the 2024 New Year with us. I want to thank you for taking time to respond to our survey--valuable feedback.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Georgia:Thank you for choosing the Pendry West Holiday for your recent visit in December 2023. I'm glad to see you tried Merois and Ospero and enjoyed the food! We have many new and exciting items we've added to our menus--hopeful, we can lure you back to decide for yourself.Again, thank you for taking the time to respond to our survey--the information is valuable. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Jennifer:Thank you so much for choosing the Pendry West Hollywood during your stay in December. We Hope you and your family had a wonderful holiday season.I appreciate the time you took to fill out our survey; your feedback is an integral part of our success and growth. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Paul:Thank you for choosing the Pendry West Hollywood for your most recent visit to Los Angeles. I am delighted to hear you enjoyed your stay this past February.Your feedback is very important to us, and we are so appreciative of the time you took to respond to the survey.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Sarah:Thank you very much for the choosing the Pendry West Hollywood. We are so happy you enjoyed your stay with us and took the time to send us feedback. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie Doyle

Dear Rebecca:A belated thank you for choosing Pendry West Hollywood for your stay in December of 2023. We are happy the hotel and associates were able to meet your expectations.Again, thank you for the time you took to respond to the survey--all feedback is vital to the success of our hotel.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Ellen:Thank you for choosing to stay at the Pendry West Hollywood and for taking time to fill out our survey; your feedback is in integral part of our success and growth.We hope to welcome you back in the not-too-distant future. Warm regards, Anne Marie DoyleGeneral Manager

Hello Hayden:Thank you for choosing to stay at the Pendry West Hollywood back in November of 2023! Apologies for the belated response, however, my appreciation for you feedback has not diminished! Again, thank you for being a part of our hotel and we cannot wait to welcome you back in the not-too-distant future.Until we meet again...Warm regards,Anne Marie DoyleGeneral Manager

Hello Steven:Thank you so much for choosing the Pendry West Hollywood! Although, I am responding to your lovely review of the hotel and of your experience, my appreciation has not diminished one bit. I hope you and yours, will be able to join us again this coming Holiday Season!Again, thank you for taking the time to respond to our survey and for the WOW! review! Look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Dear Jonathan:Thank you very much for choosing to stay at the Pendry West Hollywood the latter part of November. Apologies for my delayed response, however, my appreciation for your feedback has not waivered one bit; feedback is such an integral part of any business--especially in hospitality. Very happy you were able to take advantage of the hotel's amenities and enjoyed the rooftop bar with stunning views of the city. I will share your feedback with the Merois staff.Again, thank you for taking the time to respond to our survey and we, too, definitely want you to come back!Warm regards,Anne Marie DoyleGeneral Manager

Dear Miguel:Thank you for choosing the Pendry West Hollywood for your stay in November. I apologize for the belated thank you, however, our appreciation of your patronage, has not waivered. Thank you again for taking the time to respond to our survey--all guest's feedback is such an integral part of any business.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Hello Steven:A very belated thank you for choosing Pendry West Hollywood in November. Although late, our appreciation is undiminished. we also appreciate the time you took to respond to our survey--we value our guest's feedback.We look forward to welcoming you back in the not-too-distant future.

Hello Dennis:A very belated thank you for your stay at the Pendry West Hollywood in November. Our appreciation is undiminished, and your kind words will be shared with our staff and their managers. We value the time you took to respond to our survey.The Pendry West Hollywood looks forward to welcoming you back in the not too distant future.Warm regards,Anne Marie DoyleGeneral Manager

Hello Vage:A very belated thank you for choosing Pendry West Hollywood for your stay in November. Also, thank you for taking time to respond to our survey--we value all feedback as a vital part of our growth.Thank you again, and we look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Hello John Dante:Our apologies for a such a belated response. Firstly, thank you for choosing the Pendry West Hollywood for your stay in November.I was sorry to hear about the mix-up with your car keys and appreciate your feedback. I hope this won't deter you from staying at the Pendry the next time you're in the Los Angeles area.With that being said, we look forward to welcoming you back to the Pendry in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

Hello Xiaotian:A very belated, however, much appreciation for your choosing the Pendry West Hollywood for your stay in December. I hope you were able to avail yourself of the amenities the hotel has to offer.Thank you also for taking the time to answer our survey --our guest's feedback is integral to our success and growth.We look forward to welcoming you back in the not-too-distant future.