Outdoor pool, pool cabanas (surcharge), pool loungers
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Reviews of Luxe Sunset Boulevard Hotel

4 out of 5
Luxe Sunset Boulevard Hotel
11461 Sunset Blvd, Los Angeles, CA

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1001 reviews" "
Rating 8 - Good. 227 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 91 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hashan

Travelled with family
Liked: Cleanliness, staff & service
Nice spacious hotel

8/10 Good

gilda

Business traveller
Liked: Cleanliness, staff & service, amenities
Note that the parking and mandatory resort fee will add almost $100 per night to your tab.
Stayed 1 night in May 2024

2/10 Terrible

Heather, Jersey City

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel for a work trip as my entire team was staying here and I was incredibly disappointed in my stay. My room was not very clean - the bathroom in particular had water stains and toothpaste residue on the mirrors and sink, and there was green mildew in the bathroom around the metal fixtures. Additionally, at 6AM this morning the entire curtain rod along with the curtains came dislodged and fell down onto the second bed. Luckily, it was not in use and I was in the other bed but it was a terrifying way to wake up. The room itself is spacious, but with poor lighting, and dated furniture. The food at the restaurant was ok at best, with slow service. However, the servers were very kind when they came around. Overall, I would not recommend staying here. It is the opposite of “Luxe”.
Stayed 2 nights in May 2024

10/10 Excellent

Diya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! The staff was so sweet and helpful, best hotel to stay in LA.
Stayed 3 nights in Apr 2024

10/10 Excellent

lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place, and friendly people.
Stayed 2 nights in Apr 2024

2/10 Terrible

Antonella, Los Angeles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Old room in a building faraway from the main building. A prison cell! Avoid.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good, beautiful but not great!
Stayed 3 nights in Apr 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

GEORGIA

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property is clean and organized and great for hosting special events. It is far from restaurants and sites in downtown Los Angeles
Stayed 3 nights in Apr 2024

4/10 Poor

lisa

Business traveller
Don’t stay in the building where the lobby is. Ask for the upper. Parking and “resort” fees are an extra $100/day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sonia

Stayed 1 night in Apr 2024

4/10 Poor

Yehuda, Westlake Village

The hotel is in very poor condition including the rooms, the only good thing is the location!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff especially at Reception and the golf cart drivers who took us up and down the hill to our accommodation.
Stayed 1 night in Apr 2024

8/10 Good

Marlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

enrique

Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling of modern luxury with very reasonable prices. Loves the ability to cast to the room's TV.
Stayed 2 nights in Apr 2024

2/10 Terrible

Xinran

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

4/10 Poor

daniel

Travelled with family
Disliked: Staff & service
Our room was close too a ball room that had a very loud event that went late. The bass was so loud our beds were vibrating. The staff was not helpful. The sink was leaking. There were charges I didn’t see/notice in Expedia. There was a $45/day charge for parking. Only option was valet, so I needed to tip on top of that. $30/day resort fee.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how quiet it was valet got you your car on time. It was a little smell, but other than that perfect to stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Bryana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The door to my room wouldn’t lock
Stayed 1 night in Jan 2024

6/10 Okay

Femi

Liked: Staff & service
Great stuff
Stayed 3 nights in Mar 2024

10/10 Excellent

SARANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay .. clean room .. nice service .. in the very safe area of LA
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

It’s valet parking only. They try to scam you every second. It’s $50.00 a day for parking the valet held my keys, even though I already paid and let my kid who’s eight years old and my wife stand in the rain with our luggage disgusting it smelled in the room too
Stayed 1 night in Mar 2024

8/10 Good

Eliza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, very clean and feels luxurious. Staff were friendly, but we found the non-valet parking confusing.
Stayed 1 night in Mar 2024

2/10 Terrible

Beth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst hotel stay of my life! The 1st floor is under construction and has no carpet on the ground, dust and dirt all over and grown adults running up and down the hall. Although I have stayed there many times, they told me they couldn’t upgrade me because they were full and then gave the room I asked about to a young lady next to me who said it was her first time. There were multiple weddings and photographers and only 3 valet employees so for a place that charges $45 per night to stay if you have a car on property, it takes almost an hour to get your car. The valet employees had no sense of customer service, our car was parked in front of someone else’s and we waited in our car for 15 minutes before they backed the car out so we could leave and then they parked the car three cars in the way of where we needed to pull out in the circle, so we waited another 15 minutes for them to move those cars. I have never been more disappointed in a stay. Ohhh and it was my anniversary so hubby and I were up until 3am both nights from the noise on the 2nd floor. I went out twice to the hotel staff to ask if there was anything that could be done and I don’t believe they ever sent anyone to even check on it because they were short staffed. I really should get a full refund. .
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Staff very friendly
Stayed 1 night in Mar 2024

6/10 Okay

Frances

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I feel for the price paid at the Luxe things should have been in better condition. Cement floor on the way to the rooms was dirty.. just very old looking interior. Paid $245.00 plus $30.00 resort fee.. way overpriced for what we got. No breakfast included.. will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kanokwan, South Pasadena

Stayed 10 nights in Mar 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and peaceful we had a great view of the city it was a nice place to go to after the hospital dealing with loss the staff were respectful and helpful we felt welcomed
Stayed 1 night in Mar 2024

10/10 Excellent

Bayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. The staff were all very friendly and supportive! I have to say that I am more than impressed with the level of service from the bellhops, not only were they very fast and quick on they’re feet but they were also just so nice and always made me feel welcomed! This hotel is great very family friendly and I’ll definitely be recommending it to anyone that stays in LA!
Stayed 6 nights in Mar 2024

4/10 Poor

Khalia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures definitely make it seem nicer than it is. Rooms are pretty dated. They also have a ton of fees aside from booking the hotel. We stayed three nights and at the end was charged an extra $500 for parking and a resort fee. The walls are also thin and can hear everything in the other rooms. They also give you a QR code to get your car, order room service, etc. We used it and services were either not provided or we had to walk down to the first building lobby and request in person. The app doesnt work. I would choose somewhere else
Stayed 3 nights in Mar 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Derrick, Cypress

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ana, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet and the staff were very friendly and helpful. Great location and accessible. We were in town to visit UCLA and it was a great choice . No regrets
Stayed 1 night in Mar 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Amenities
The pool and gym were in another building up a steep driveway that was under construction. Room carpet needing cleaning and was room smelled so strong of 'cover up scents and bleach', we had to sleep with the windows open. Staff is very nice. Electrical wires in room done with funky orange curly cord along the wall--tv was hung very crookedly. Just very odd and in need of an update.
Stayed 1 night in Mar 2024

4/10 Poor

Patrick

Business traveller
Never stay here again .. rooms were so run down. When you book on Expedia add another 125! Per night. Parking 50 a night. And another 50 for A “resort fee” ..,trust me this is NO RESORT! .. just a dumpy hotel . Tv wasnt plugged in , bathroom old and dirty. The ONLY. Good thing was the valet guys got the car up fast.. no gift shop for snacks.. food overpriced and not good. Whole place is a mess to be honest .
Stayed 3 nights in Feb 2024

8/10 Good

Yasmeen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
My husband and I liked that the property was conveniently located directly off Route 405. The staff was extremely friendly and accommodating. The main lobby was very nice, however, the property itself could use an overhaul. The carpeting was pulled up in the hallways and when we asked if they were putting new carpet in, they stated that it was like that for 2 years! Also, the rooms were large but dated and need to be renovated.
Stayed 5 nights in Feb 2024

10/10 Excellent

Katie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Feb 2024

10/10 Excellent

Tamara, Bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor heated pool was a welcome surprise in February!
Stayed 1 night in Feb 2024

10/10 Excellent

Philipp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. We will definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

6/10 Okay

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bed was comfortable, but the property is showing it's age.
Stayed 2 nights in Feb 2024

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
More bleak than luxe
Good location, but that’s it. This tired property is anything but luxe. The room is bleak (see photos) and smelled; internet was painfully slow; valets were unresponsive so we had to walk down and up the hill from the second building in the rain to get to/from breakfast; restaurant was understaffed for breakfast (do we really have to ask 3 times for butter for our toast, and for water?); shower barely had enough water pressure to function; and there was literally no quiet space (we asked) to meet with colleagues. There are no snacks and no kiosk for sundries. For all of these pleasures you also get charged $100/room resort fee (which also includes their “business center,” which is a table in the corner of the lobby.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Kathleen

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place. Pool area was nice
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Stayed 1 night in Feb 2024