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Reviews of City Center Hotel

2.5 out of 5
City Center Hotel
1135 W 7th Street, Los Angeles, CA

Reviews

4.4
Rating 10 - Excellent. 81 out of 887 reviews" "
Rating 8 - Good. 77 out of 887 reviews" "
Rating 6 - Okay. 130 out of 887 reviews" "
Rating 4 - Poor. 189 out of 887 reviews" "
Rating 2 - Terrible. 410 out of 887 reviews" "

4.2/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities
They need to remodel that place. New beds, new bathroom and lights also the Rug was dirty
Stayed 1 night in Apr 2024

2/10 Terrible

Ennio

Disliked: Staff & service, amenities, property conditions & facilities
Very poorly kept hotel less than one star Need a complete renovation Very outdated pictures in the web site
Stayed 4 nights in Apr 2024

2/10 Terrible

Kenae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a mess very dirty holes in walls carpet inside room is filthy the house keeper was rude as hell we made reservations for 2 they only gave us 1 of each tile would never recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Vitaliy, Champlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very ugly, the windows are broken, the bathroom was unserviceable, very dirty, very noisy, a lot of noise, the staff does not give you towels and they just hired me for four and they gave me three towels, bad service, I do not recommend it for anyone.
Stayed 1 night in Feb 2024

2/10 Terrible

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
We had prepaid for two nights and had to pay a cash deposit at check in to the guy behind the security screen (a bit of a give away) at reception. We went to our room, quickly decided personal safety was paramount. Returned to our car with our luggage and found another hotel that offered friendly checkin, sans the bullet proof screen, a clean room and a sense of security. Tbh I misread the rating, assuming 4.2 was scored out of 10 - my bad. This was the last leg of a long trip, i was looking to contain my budget, but didn’t think twice about losing $400 and getting out of there
Stayed 2 nights in Feb 2024

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Zouheir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from downtown in general
Stayed 2 nights in Jan 2024

4/10 Poor

Wilnard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I paid $100 per night and the sink leaked. The television was broken. The tub did not drain properly and filled up every time I would take a shower and flow over if I moved around. The Christmas decorations played carols loudly all night which could be heard from my room across the parking lot. I was in room # 125. The atm was broken you had to walk two blocks to the nearest one. I guess the only good thing was that they held my luggage while I went to the atm for the cash deposit.
Stayed 1 night in Dec 2023

6/10 Okay

Barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff can't communicate and not willing to help when the toilet gets clogged which triggered us to just leave and look for another place to stay despite of paying for 2 nights
Stayed 2 nights in Nov 2023

2/10 Terrible

Cruz Irineo

Travelled with group
Disliked: Staff & service, property conditions & facilities
Locks don’t work
None functioning tv
Flooring broken
Paint pealing
Stayed 2 nights in Nov 2023

2/10 Terrible

ADRIANA, CATHEDRAL CITY

Disliked: Cleanliness, staff & service, property conditions & facilities
Rats!!!! I can’t believe Expedia has such a hotel!!! And not getting my money back on a hotel I left because when I opened the door to my room two rats stormed out even worse, book elsewhere!!!!
Stayed 1 night in Nov 2023

6/10 Okay

Bazargur

Liked: Staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

Ivan

Stayed 1 night in Nov 2023

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Red

Travelled with group
Disliked: Amenities, property conditions & facilities
Sounded and felt like I was being watched weird vibration in bed and hear drimmel tool most night
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend for a solo woman traveler
Sis not stay. Needed a room for the night, last minute….and immediately No. it was not for me. I was scared as I was going to be staying by myself. Listen this places was giving “Taken”. It’s not the owner’s fault…it’s just creepy. I don’t carry cash. It is required that you have 100 cash for the security deposit and there is a bullet proof window separating you and the front desk staff person, the microwave was plugged up outside on a chair.
Stayed 1 night in Oct 2023

10/10 Excellent

Md. Arifur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good location
Stayed 3 nights in Oct 2023

2/10 Terrible

Roland

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nasty
Stayed 1 night in Oct 2023

2/10 Terrible

JAGAT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

colin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was shocking. Broken windows, broken table dirty very unpleasant and it up. I didn’t stay there. It was that bad no, it was worse than that. Expedia should take this place off their website
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick and cheap stay
Stayed 1 night in Oct 2023

10/10 Excellent

Edwin

Stayed 1 night in Oct 2023

2/10 Terrible

colin

Disliked: Cleanliness, amenities, property conditions & facilities
I walked into the property and was shocked by the state of the reception, and it only got worse. Broken windows on our room, broken table. Also the state of the room was shocking. Just shocking. Ended up I didn’t stay there. So lost my payment for three nights. But just couldn’t stay there so no only lost my payment. I had to find somewhere else to stay. I have pictures if anybody wants to see. They have another refund policy and you can see Wife.
Stayed 1 night in Oct 2023

4/10 Poor

Paula

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Yes this is a budget friendly hotel but there was hardly any amenities. No hangers, no extra toilet paper, no iron, only two towels. I’m amazed there was even a tv. I would give it even less stars but the staff did let us check in a few hours early which was appreciated. Be prepared to give a $100 CASH deposit before you get your room key (which they give back upon check out) and you’ll have to use the chair as extra table space to get ready in the mornings because there is a very small bathroom with a small vanity. No tub, just a shower. There is a huge closet attached to the bathroom but nothing to hang anything with. The area itself was questionable but I actually found the hotel to be very quiet and I’m a light sleeper.
Stayed 3 nights in Oct 2023

2/10 Terrible

Brianna, San Bernardino

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
All outlets were loose, shower head very low, also I’d recommend who ever stays to bring shoes to shower. Door has a lock that doesn’t work, toilet is loose. Heard yelling all night. I wouldn’t recommend this place to anyone unless you need an emergency stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Holes in wall, carpet burned, shower door doesn't close, smoke detector ripped out of wall, dressers broken, pool dirty. Expedia customer service did nothing to help. Just don't stay here.
Stayed 3 nights in Oct 2023

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Masato Fabian

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Facility urgently needs a renovation... the floor was unraveling and there was a small hole in the wall. I also had little trouble checking in, the receptionist first tried to give me a new room before I could convince him that I had already booked online. Other than that, the place was clean, and the location was in walking distance to the next bus stop and metro station.
Stayed 3 nights in Oct 2023

2/10 Terrible

Zenzelee

Stayed 1 night in Oct 2023

10/10 Excellent

Jc

Stayed 2 nights in Oct 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2023

4/10 Poor

Nic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Cameron

Stayed 1 night in Sep 2023

2/10 Terrible

Noemi

Disliked: Cleanliness, amenities, property conditions & facilities
There is a $100 cash deposit that is not mentioned upon booking. The photos don’t match the inside. My shower head was missing
Stayed 1 night in Sep 2023

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Mauricio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at this hotel, the beds are so dirty I wouldn’t dare sleep on them. Due to the risk of catching crabs the pictures online are completely different compared to real life and the
Stayed 1 night in Sep 2023

2/10 Terrible

Paola

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Stayed 1 night in Aug 2023

6/10 Okay

Cynthia

Travelled with family
Disliked: Amenities, property conditions & facilities
It’s just ok, not terrible but definitely not good. Very noisy, place feels unsafe, and beds are somehow uncomfortable. But it was clean, the check in was fast, and staff were nice, also price is ok for this area.
Stayed 3 nights in Aug 2023

4/10 Poor

Jesus

Disliked: Cleanliness, property conditions & facilities
the room was dirty, not presentable
Stayed 1 night in Aug 2023

2/10 Terrible

Nga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was disgustingly filthy. Giant hole in the carpet. Stains on wall, bathroom was dirty. Walked right out and asked for another room. Next room they gave us was not any better. Giant hole and stains on wall. Nightstand drawer was broken and missing a drawer. Bathroom was filthy. Molds around the shower and dirty stains. Sink was falling off from wall with stains and gunk all around the faucet which squeaks when you turn it. Shower drain is clogged so you can’t take a shower or else you’re standing in puddle of water. Mattress is very old and dunking in. AC buttons are worn in so you can’t adjust it properly. We were afraid to touch or use anything in the room. My daughter cried and wanted to sleep in the car! Room right on busy street so traffic noise is really loud so there is no way to sleep through the night. The next day I asked for another room but was told that there was no other room. The guy next to our room stands outside our door and smokes so I can smell it in our room because the door has cracks around the edges which lets light in. The WiFi does not work. This property is not what it advertises and should not be marketed by Expedia.
Stayed 3 nights in Aug 2023

2/10 Terrible

Mami

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The actual room did not look like the pictures at all. No amenity, old building, shady neighborhood. There was a cockroach in the room. Never stay here.
Stayed 1 night in Aug 2023

10/10 Excellent

SUSHANT

Business traveller
Helped me with day parking
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service
Only there for a night but it was a great location for the event I attended. The staff was friendly and check in/out was easy. Had everything needed.
Stayed 1 night in Aug 2023

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Many of the television’s channel weren’t available. There was an off putting stench in the room. Rats run around the property and the surrounding area isn’t safe at all.
Stayed 1 night in Aug 2023

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location nothing like into photos. Completely unsafe. Chatted with representative and sent all photos over. Expedia contacted the property and the manager refused to talk on the phone so the representative lied to the Expedia reps and the manager was not in. I want a resolution ASAP