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Overview of Ace Hotel Downtown Los Angeles

Photo gallery

Featured image
Outdoor pool
Flat-screen TV, iPod docking station
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Ace Hotel Downtown Los Angeles

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationOrpheum Theatre2 min walk
    Popular LocationSantee Alley5 min walk
    Popular LocationLos Angeles Flower District11 min walk
    AirportLos Angeles, CA (LAX-Los Angeles Intl.)28 min drive

Choose dates to view prices

  • Double Room

    4.5/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsDouble Room
  • Medium King

    4.3/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsMedium King
  • Large

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsLarge
  • Medium Queen

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsMedium Queen
  • Loft

    4.2/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsLoft
  • Accessible Medium

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsAccessible Medium

About this area

Los Angeles

Located in Los Angeles's Historic Core neighbourhood, Ace Hotel Downtown Los Angeles is in the city centre. Hollywood Bowl and Dolby Theater are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Don't miss out on a visit to Universal Studios Hollywood.
Popular Location

What's nearby

  • Orpheum Theatre - 2 min walk
  • Santee Alley - 5 min walk
  • Los Angeles Flower District - 11 min walk
  • Staples Center - 13 min walk
  • U.S. Bank Tower - 16 min walk

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • Pershing Square Station - 12 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.) - 28 min drive

Restaurants

  • Best Girl - Open Dec 21 — 1 min walk
  • Upstairs - Open Dec 21 — 1 min walk
  • The Stocking Frame - 3 min walk
  • Birdies Donuts and Chicken - 3 min walk
  • Verve Coffee - 4 min walk
View map

About this property

Ace Hotel Downtown Los Angeles

4-star Los Angeles hotel in Historic Core, walk to Orpheum Theatre
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café and a snack bar/deli are on-site. All 182 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include premium bedding and electric kettles. Housekeeping is available on request.
Ace Hotel Downtown Los Angeles offers 182 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitisation guidelines of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • On-site parking is wheelchair accessible

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 1-50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Renovations and closures

This property is closed from 12 December 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Dogs only
Up to 25 lbs/11 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 9 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD34.71 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 1 and USD 50 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Up to 9 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel Downtown Los Angeles and receive a full refund?
Yes, Ace Hotel Downtown Los Angeles offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel Downtown Los Angeles cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Ace Hotel Downtown Los Angeles?
As of 24 Jan. 2021, prices found for a 1-night stay for 2 adults at Ace Hotel Downtown Los Angeles on 4 Feb. 2021 start from AU$248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Ace Hotel Downtown Los Angeles have a pool?
Yes, this property has an outdoor pool.
Is Ace Hotel Downtown Los Angeles pet-friendly?
Yes, Ace Hotel Downtown Los Angeles allows dogs with a maximum weight of up to 11 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much is parking at Ace Hotel Downtown Los Angeles?
Ace Hotel Downtown Los Angeles doesn't offer parking.
What time is check-in at Ace Hotel Downtown Los Angeles?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Ace Hotel Downtown Los Angeles?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Ace Hotel Downtown Los Angeles located?
Located in Historic Core, this boutique hotel is 2.3 mi (3.7 km) from University of Southern California, and within 9 mi (15 km) of California State University-Los Angeles and Citadel Outlets. Hollywood Walk of Fame and Hollywood Bowl are also within 9 mi (15 km). Pershing Square Station is 12 minutes by foot and 7th Street - Metro Center Station is 13 minutes.
4.1
Very good
Rating 5 - Excellent. 451 out of 991 reviews
5 - Excellent 46%
Rating 4 - Good. 320 out of 991 reviews
4 - Good 32%
Rating 3 - Okay. 122 out of 991 reviews
3 - Okay 12%
Rating 2 - Poor. 64 out of 991 reviews
2 - Poor 6%
Rating 1 - Terrible. 34 out of 991 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Girlfriend and I's first time staying in Downtown LA and our time here was amazing. Staff was incredibly nice & helpful. Room was clean, cozy, & honestly felt like our own little studio rather than a typical hotel setup. Location was just perfect. Would absolutely stay here again.
Stayed 3 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Room was clean...everything was convenient and on point
Stayed 2 nights in Nov 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/5 Poor

Sad face IconDisliked: Staff & service
No communication on amenities
I booked this hotel, thinking the pool and rooftop were open. I understand during the Pandemic that that is not a given, but it should have been advertised as such on the website and hotels.com before I booked my stay. I was only told upon check in and by then it was too late to book a hotel with a pool. Very disappointed with the lack of communication.
Stayed 2 nights in Oct 2020

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