Notting Hill, a neighbourhood in London, is home to Urban Chic - Portobello. Marble Arch and Kensington Palace are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Madame Tussauds Wax Museum and Natural History Museum are not to be missed. Take the opportunity to explore the area for outdoor excitement like horse riding. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Urban Chic - Portobello
Express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a sitting area, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Urban Chic - Portobello offers 4 accommodations with washers/dryers and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Iron/ironing board
Limited housekeeping
Safe
Things to do
Horseback riding nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
General
4 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age - 25
Check-out
Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
A deposit is due at the time booking the reservation.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 25 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: GBP 300 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Property is also known as
Urban Chic Portobello Apartment London
Urban Chic Portobello Apartment
Urban Chic Portobello London
Urban Chic Portobello
Urban Chic Portobello
Urban Chic - Portobello London
Urban Chic - Portobello Apartment
Urban Chic - Portobello Apartment London
Frequently asked questions
Is Urban Chic - Portobello pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urban Chic - Portobello?
This property doesn't offer parking.
What time is check-in at Urban Chic - Portobello?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM to 6:00 AM for a fee.
What time is check-out at Urban Chic - Portobello?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Urban Chic - Portobello located?
Located in Notting Hill, this luxury apartment building is 0.5 mi (0.7 km) from Portobello Road Market and within 3 miles (5 km) of Hyde Park and Marble Arch. Kensington High Street and Natural History Museum are also within 3 miles (5 km). Ladbroke Grove Underground Station is 8 minutes by foot and Westbourne Park Underground Station is 12 minutes.
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Reviews
Urban Chic - Portobello Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
8.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 22 out of 45 reviews
10 - Excellent
22
Rating 8 - Good. 13 out of 45 reviews
8 - Good
13
Rating 6 - Okay. 7 out of 45 reviews
6 - Okay
7
Rating 4 - Poor. 1 out of 45 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 45 reviews
2 - Terrible
2
Reviews
8/10 Good
Abdulrazaq
25 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and ideal for a family vacation, the park right opposite makes it even better cos of the ability to engage in outdoor activities
Abdulrazaq
Stayed 3 nights in Jul 2024
10/10 Excellent
Lisa
23 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!
Lisa
Stayed 2 nights in May 2024
10/10 Excellent
DOUG
21 Apr 2024
Liked: Cleanliness, room comfort
Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage
Very good experience, well kept building. Personnel that met me were very nice.
Apartment I rented, was modern, clean and well maintained.
Dermo
Stayed 4 nights in Jan 2018
2/10 Terrible
Tazeem
16 Apr 2025
DO NOT BOOK WITH URBAN CHIC. We had a booking, the day before they informed us that we had been moved to a different property. We had purposely booked a place with a lift as one of the people in our party had really bad knees and stairs were tough. This new place had a lot of stairs. To make things worse, at 1:45am, a party of 5 people tried to enter the flat - they were also relocated to the same place. We contacted the property manager, were told (in writing) we would get a refund and had to go through Expedia. When I contacted Expedia, they contacted to property and the refund was not granted (even though we have it in writing). Save yourself the hassle. Don't book a Urban chic property.
Tazeem
Stayed 2 nights in Apr 2025
6/10 Okay
Karen
25 May 2024
Liked: Cleanliness, amenities
Disliked: Communication
The apartment size, location and walkability were great. However it was fairly obvious that no one had done an inspection prior to our visit.
Communication and follow through were TERRIBLE. We had a major problem that was never resolved. We had NO HOT WATER for the four days we were there.
We attempted to get the problem fixed but were ultimately told that Urban Chic has no control over the operations of the building we were in.
On the third day we were given the option to move to another location but no offer was made to assist us with the move.
I wrote emails to the company and have not received any response in almost three weeks. I have requested some compensation but again, no response.
Karen
Stayed 4 nights in May 2024
10/10 Excellent
Teun-Teun
22 Jan 2024
Liked: Cleanliness, room comfort, communication
적극 추천
가성비 최고이고 위치도 좋아서 매우 만족스러운 여행이 되었습니다.
Teun-Teun
Stayed 2 nights in Jan 2024
10/10 Excellent
Khululekani
27 Dec 2020
Liked: Cleanliness, room comfort, communication
Superb clean and well equipped apartment
Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.
Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning.
Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.
The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.
Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport.
A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets.
Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted.
Communication with Property manager was very good, check-in and check-out was very easy, no problems at all.
Overall would recommend and would consider to use again if returning to London.
Verified traveller
Stayed 5 nights in Aug 2019
4/10 Poor
Sargon
5 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay.
The good
1. Great location
2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean.
The bad
1. Apartment was not ready when we got there after the agreed checkin time!
2. Beds are cheap and the mattress kept falling through the frame not good
3. the shades in one room kept falling off
The only safe in the apartment was not working
The Ugly
1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad
To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.
Litt langt fra selve bykjernen.
Fin og ren leilighet. Bra for barnefamilie på 5
Verified traveller
Stayed 3 nights in Jul 2019
8/10 Good
Verified traveller
12 June 2019
Liked: Cleanliness, staff & service, amenities
Sehr schöne Wohnung, gut geschnitten, Küche vollständig und schön eingerichtet.
Einzig das Doppelbett hat geknarrt und die Matratze war vollkommen durchgelegen.
We enjoyed our stay at Urban Chic Portobello with everything is needed. Location is also with lots bus and tube stops. As for the property itself, it's clean, secure which is a big plus for family with kids. One down side is the hidden charge for late check in for 50 pounds (I checked in around 9pm) which wasn't disclosed on hotels.com website for the amount and only disclosed after you booked with hotels.com then communicated via email.