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Overview of Urban Chic - Covent Garden

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Featured image
Flat-screen TV
Flat-screen TV
Flat-screen TV
In-room dining

Urban Chic - Covent Garden

5 out of 5

3.5/5 Good

Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • City view
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationCovent Garden Market2 min walk
    Popular LocationLeicester Square7 min walk
    Popular LocationNational Gallery9 min walk
    AirportLondon (LHR-Heathrow)51 min drive

Choose dates to view prices

  • City Apartment, 2 Bedrooms

    Room amenities

    • 77 sq m
    • 2 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 6
    • 2 King Beds
    More detailsCity Apartment, 2 Bedrooms

About this area

London

Located near the beach, this aparthotel is in London's London City Centre neighbourhood. Royal Opera House and Covent Garden Market are notable landmarks, and travellers looking to shop may want to visit The Strand and Oxford Street. London Eye and Madame Tussauds Wax Museum are not to be missed.
Popular Location

What's nearby

  • Covent Garden Market - 2 min walk
  • Leicester Square - 7 min walk
  • National Gallery - 9 min walk
  • Trafalgar Square - 9 min walk
  • The British Museum - 9 min walk

Getting around

  • Covent Garden Underground Station - 1 min walk
  • London Charing Cross Station - 9 min walk
  • AirportLondon (LHR-Heathrow) - 51 min drive

Restaurants

  • The 10 Cases - 3 min walk
  • Dalla Terra - 3 min walk
  • Marquess of Anglesey - 3 min walk
  • The Stable - 3 min walk
  • Balthazar London - 3 min walk
View map

About this property

Urban Chic - Covent Garden

Luxury London aparthotel in London City Centre, walk to Royal Opera House
Express check-out and free WiFi in public areas are available at this smoke-free aparthotel. The apartment has 2 bedrooms and offers free WiFi and a sofa bed. Guests will find a kitchen with a fridge, an oven, a hob and a microwave. Limited housekeeping is available.
Guest accommodation at this aparthotel offers espresso makers and a safe. This accommodation offers separate living rooms and includes sofa beds. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils

Bedrooms

  • 2 bedrooms
  • Bed sheets provided
  • Sofa bed

Bathrooms

  • 2 bathrooms
  • Combined shower/bath
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe

Safety features

  • First aid kit
  • Security system
  • Smoke detector

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
A deposit is due at the time booking the reservation.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 500 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

Property is also known as

Urban Chic Covent Garden Apartment
Urban Chic Apartment
Urban Chic Covent Garden
Urban Chic Covent London
Urban Chic Covent Garden
Urban Chic - Covent Garden London
Urban Chic - Covent Garden Aparthotel
Urban Chic - Covent Garden Aparthotel London

Frequently asked questions

Can I cancel my reservation for free at Urban Chic - Covent Garden and receive a full refund?
Yes, Urban Chic - Covent Garden offers free cancellation on select room rates, because flexibility matters! Please refer to Urban Chic - Covent Garden cancellation policy on our site for more details about any exclusions or requirements.
Is Urban Chic - Covent Garden pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urban Chic - Covent Garden?
This property doesn't offer parking.
What time is check-in at Urban Chic - Covent Garden?
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Urban Chic - Covent Garden?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Urban Chic - Covent Garden located?
Located in London City Centre, this luxury aparthotel is steps away from Royal Opera House and Covent Garden Market. The Strand and Lyceum Theatre are also within 5 minutes. Covent Garden Underground Station is only a 2-minute walk and Leicester Square Underground Station is 5 minutes.
3.5
Good
Rating 5 - Excellent. 4 out of 13 reviews
5 - Excellent 31%
Rating 4 - Good. 3 out of 13 reviews
4 - Good 23%
Rating 3 - Okay. 3 out of 13 reviews
3 - Okay 23%
Rating 2 - Poor. 1 out of 13 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 13 reviews
1 - Terrible 15%

3.3/5

Cleanliness

3.0/5

Staff & service

3.2/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, room comfort
Great house in town!
Nice big double upper in Central London...clean, quiet & great staff on hand to help you checkin, out or anything really! Will come back!!!
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, amenities
The property was very clean and well-equipped. Information on the heating system, and local TV stations would have been helpful, as well as local maps, events, etc. More electrical outlets would also be helpful. Other than that it is a great location, helpful staff (more helpful if email communication was acceptable). But a great space at a wonderful location
Stayed 6 nights in Feb 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIG NEVER AGAIN!
We book this apartment for 2 nights as in pictures and description it looks nice. Totally wrong!!!! They don’t tell you that you have 2 floors by a narrow and very inclined stair till u get to the apartment. That the kitchen and living room are in one level above, so more stairs. Bed in main room you could feel the iron pieces of the mattress, furniture cheap and damage, walls dirty and with paints. Toilets so small only fit one person, when put hot water in shower it makes horrible noise. Second room you can’t fully open the door as it crash with the bed. The location is good but street very noise, you listen everything, even people passing talking under you, as windows not isolated. Living room nothing to be with the photos, very pour and cheap. The back of the building give to an area for more buildings, so all the machines making noise. Far soooooo expensive for such as bad place.
Stayed 2 nights in Dec 2019

2/5 Poor

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
PRO - LOCATION!!! In the heart of Covent Garden and easy to access anything. CONS - unprofessional staff & 57 steps to reach this flat. Expedia noted 2 king beds - not so - double beds. Urban Chic (UC) requires copies of identification & credit card before securing reservation. UC said someone will be there to exchange keys. We contacted UC 30 min upon arrival. UC instructed to text photo of passport. (NOTE - US citizen with US cell phone traveling to London. Couldn't get photo to go thru via text.) We arrived at property & no one there. Called UC (Margaret). Said she didn't receive passport photo & would not let us in. I explained unable to send/receive photos via cell phone. She replied 'not her problem'. I offered to email a passport photo. She replied she was not in office & couldn't receive emails. I asked if someone would be meeting us (like instructed) & I could show my passport. She replied she was not available to come to property. If I didn't text photo of passport - we would not be let in & lose our reservation & no refund. Taxi cab driver allowed me to borrow phone. NOTE - 40 STEEP STEPS to reach 1st floor of flat (bedrooms). Additional 17 STEEP STEPS to reach 2nd floor of flat (kitchen / living room). 57 STEPS! Not a kid friendly - elderly friendly location. Bathrooms are small - only one person & still very claustorphobic. No instructions inside flat. Very noisy all hours of day & night - especially if windows open. Will stay elsewhere.
Stayed 6 nights in Apr 2019

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Need repair
+Amazing location, a lot of space, quiet during night time -Both showers was broken (only hot water in the first, no door in the second), old smelly pillows, duvets and bedcovers, central heating doesn’t work at all. It was pretty cold inside.
Stayed 2 nights in Feb 2019

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