The Serene Residence with Hot Tub, Sauna and Cinema Experience

Summary:

Stay at the GLOWHOUSE for a peaceful and stylish East London experience — combining comfort, wellness-inspired features, and a great location for exploring the city.



The Space:

Welcome to the GLOWHOUSE



Experience a stylish East London retreat designed for comfort, relaxation, and a spa-like stay.



Perfect for families, friends, or wellness-focused guests, this home sleeps up to six guests across two bedrooms and a cinema room used as a third bedroom.



Sleeping Arrangements

Master Bedroom

•42” TV

• Sofa bed



Double Bedroom

• TV

• Workspace



Cinema Room

• Sofa bed

• Used as the third bedroom

• Available with the Extra Facilities Package



Standard Access Includes

Guests staying at the property will have access to:

• Fully equipped kitchen

• Bedrooms

• Bathroom with bathtub

• Front garden seating area



Amenities

• Fast Wi-Fi & workspace

• Air conditioning (fan only, air conditioning isn't working)

• Pets welcome

• Portable fans for warmer days



((Paid secure and gated parking - £15 per day))

1 min away from the property. Paid in advance.



Wellness & Outdoor



* Extra Facilities – How It Works



Guests can access additional features such as the sauna, hot tub, and cinema room via the Extra Facilities Package (complimentary from 6 April 2026).



How to access:



• Request in advance for preparation

• Not automatically included



Important Notes:



• Availability may vary

• Not guaranteed amenities

Hot tub note:

• Heating depends on prior usage

• May require some time to reach optimal temperature



Pre-6 April 2026 bookings:



• Package remains chargeable

• New bookings include it in nightly rate



Chargeable for bookings made before the 6th of April:



Extra Facilities Package (Chargeable / Optional):

• Finnish sauna (6–7 people, up to 90°C)

• Lay-Z Spa hot tub (4–6 people) 🛁

• Zen garden

• Marvel-themed cinema room

• Games shed & board games

• Outdoor lounge & seating

• 20% off Urban Mobile Massage



Important Notes



• Cozy, renovated property — not luxury (older house conversion)



• No parties or loud gatherings

• Downstairs TV out of service

• Refundable security deposit may apply

Hot tub:

• Heating and performance depend on proper use

• Delays or issues handled proportionally



House Rules

• Quiet hours: 11 PM – 7 AM

• Respect neighbors & communal areas

• CCTV in place

• Kitchen TV disabled for neighbor consideration



Stay at GLOWHOUSE for a stylish and peaceful East London retreat — perfect for wellness, relaxation, and exploring the city.



Guest Access:

Standard Access:

• Bedrooms, bathroom, kitchen, living room, front garden



Extra Facilities Access (if booked and or requested):



• Sauna, hot tub, cinema room, games shed

• Zen garden & outdoor lounge

• Discounted parking

• Urban Massage discount & optional late check-out



The Neighborhood:

Neighbourhood Information



Stay at Menteath House Flat 4 and enjoy a prime location in a welcoming, well-connected area of London.

This home provides the perfect base for exploring local culture, dining spots, and iconic city landmarks.



Cafés & Restaurants

Just minutes away, you’ll find a variety of charming cafés, trendy brunch spots, and diverse restaurants.



Enjoy:

• Fresh coffee and pastries

• Delicious brunch options

• International cuisines and local favourites



Perfect for quick coffee breaks, casual meals, or evening dinners with friends.



Shopping & Markets

Nearby boutique shops and local markets offer:

• Artisan goods

• Fresh produce

• Handmade items

• Unique gifts

A great way to discover London’s hidden treasures.



Parks & Outdoor Spaces

Several green spaces are close by, ideal for relaxing and enjoying nature.



You can enjoy:

• Morning walks

• Picnics

• Jogging or cycling routes

These areas provide a peaceful escape from the busy city atmosphere.



Culture & Entertainment

London’s vibrant cultural scene is easily accessible from the property.



Nearby attractions include:

• Theatres

•Art galleries

•Live music venues

Perfect for memorable evenings and cultural experiences.



Transport & Connectivity

Excellent transport connections make travelling around London simple and convenient.



From here, you can easily reach:

• Covent Garden

• Westminster

• Trafalgar Square



Public transport options include:

• Bus routes

• Tube stations

• Nearby rail connections



Dining & Nightlife

The neighbourhood also offers a lively evening atmosphere with:



• Trendy bars

• Cosy pubs

• Elegant dining options

Whether you're looking for a relaxed evening or a celebration, there are plenty of options nearby.



Getting Around:

Nearest Rail Station

• Limehouse Station – around 10–12 minutes walk

Direct services via DLR and National Rail to Bank, Canary Wharf, and Fenchurch Street.



Nearest Tube Station

• Canary Wharf Station – about 15–18 minutes walk

On the Jubilee Line, providing fast connections to London Bridge, Westminster, and Bond Street.



Nearest Bus Stops

• East India Dock Road – around 2–3 minutes walk

Frequent buses connecting to Canary Wharf, Limehouse, Stratford, and Central London.



Other Things to Note:

Use code KOMOFA for an exclusive discount on your stay



Extra Facilities – Usage & Resolution Policy

Positioning

• Complimentary add-on for bookings made from 6 April 2026 onwards
• Available on request only (not automatic)
• Subject to availability and operational conditions
• Designed as an added experience, not a guaranteed core amenity



Internal Value & Structure

• Extra Facilities are internally valued at approximately £30 per stay
• This value is already included within the nightly rate
• Not itemised or charged separately for post-6 April bookings



Availability Expectations

• Facilities are available in the vast majority of stays (~95%)
• In a small number of cases (~5%), performance may be affected due to:

* Previous guest misuse (e.g. turning off heating, incorrect handling)

* Water temperature loss prior to arrival

* Rare operational or maintenance issues



Hot Tub – Important Usage & Expectations

Heating Expectations

• Heating depends on prior guest usage
• If turned off or misused, reheating may take several hours
• In most cases, the hot tub is ready by the evening of arrival day



Proper Usage Guidelines

To ensure the best experience:

• Follow all provided heating instructions
• Keep the cover on when not in use
• Avoid excessive splashing or water loss
• Do not turn off heating systems

Failure to follow these guidelines may:
• Impact performance
• Delay heating times
• Void eligibility for any compensation



Issue Reporting & Resolution

Reporting Requirements

• Any issue must be reported during the stay
• Guests must allow reasonable access for troubleshooting or assistance
• We will always aim to resolve issues promptly where possible



Refund & Goodwill Policy

Key Principles

• Extra Facilities are complimentary and not guaranteed
• Refunds are not tied to the accommodation price
• Any resolution is handled as a goodwill gesture only

Compensation Structure

• If the hot tub is confirmed as not working after troubleshooting:
→ A goodwill gesture of approximately £10 – £15 per affected day may be offered

• This reflects:

* The partial value of the experience

* Fair and proportionate resolution

• Maximum goodwill is typically up to 50% of the £30 per stay value



Overall Approach

• We aim to be fair, transparent, and consistent
• All cases are assessed based on:

* Severity of the issue

* Duration of impact

* Guest cooperation in resolution

• Our goal is always to balance:
✔ Guest experience
✔ Operational fairness
✔ Honest expectations



Interaction with Guests:

Self Check-In

Self check-in is available for your convenience, allowing you to arrive at your own pace.