Starwood Capital in London from AU$489

"Everything was perfect. Our room wasn’t quite ready so we got a free glass of Prosecco whilst we waited! Everything was great. "

"overall clean room, great services and comfortable stay. "

"Clean room but some things need consideration- the wooden shutters on the windows do not close easily, the shower exterior needs a deep clean"

"terrible customer service, reqeusted a refund and was given the run around. avoid at all costs. "

"Our room was very small - we walked into the bed, and had no where to store luggage except for under the bed. I would upgrade to a larger room here, or go to the nearby Brit Hotels."

"Clean and staff was good"

"Terrible noise from their pub below meant a bad nights sleep. Not what you want when in London for work. Get a high floor room to avoid the noise. "

"Convenient to both Terminals 2 and 3, this new hotel is perfect for airport stays. The roof-top bar offers great views of the busy airport. Rooms are shiny and new."

"Room small and very old. Friendly staff. But this hotel is not like the pictures. Very old amenities. No where to sit in the lobby. Lounge is depressing but perhaps okay for a work call. Not coming back "