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Phoenix Hotel

Hotel Class
3 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,598 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Business Services
  • Bar

Map

What's nearby

  • Popular Location
    Kensington Palace
    15 min walk
  • Popular Location
    Hyde Park
    16 min walk
  • Restaurant
    The Champion
    7 min walk
  • Restaurant
    Summerhouse
    17 min walk
  • Airport
    London (LHR-Heathrow)
    34 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Standard Twin Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Standard Double Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Executive Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Standard Quadruple Room, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Standard Single Room (1 Single Bed)

    Room Amenities

    • Sleeps 1
    More details
  • Small Double

    Room Amenities

    • Sleeps 1
    More details

About this area

London

Near a metro station, Phoenix Hotel is in London's London City Centre neighbourhood, an area with good airport proximity. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. ZSL London Zoo and BT Tower are not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes.

What's nearby

  • Popular Location
    Kensington Palace - 15 min walk
  • Popular Location
    Hyde Park - 16 min walk
  • Popular Location
    Marble Arch - 4 min drive
  • Popular Location
    Natural History Museum - 4 min drive
  • Popular Location
    Buckingham Palace - 6 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • London (LHR-Heathrow) - 34 min drive

Restaurants

  • The Champion — 7 min walk
  • Summerhouse — 17 min walk
  • Garfunkels — 29 min walk
  • Phoenix palace — 4 min drive
  • Daisy Green — 4 min drive

About this property

Phoenix Hotel

Victorian London hotel in London City Centre, walk to Kensington Gardens
A bar/lounge, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 125 rooms offer free WiFi, coffee makers and TVs. Guests will also find electric kettles, hairdryers and safes.
Phoenix Hotel offers 125 forms of accommodation with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.
Bathrooms include a shower, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Policies

Check-in

Check-in between 1 PM - 5:30 AM

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

Property is also known as

  • Phoenix Hotel London
  • Phoenix London

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Computer station

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
4.2

Very Good

5 - Excellent
551
4 - Good
821
3 - Okay
188
2 - Mediocre
29
1 - Poor
9
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Proximity to trains and cafes, breakfast was good with great variety.

Stayed 7 nights in Nov. 2019

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

You were supposed to have CANCELLED this. So why am i getting this

Stayed 1 night in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: It is close to the hop-on hop-off bus lines It is close to 2 subway (underground) lines It is close to many restaurants As part of expedia plus benefits we were provided 1 free drink, when i mentioned that this perk wasn't something that i cared for ... it was changed to a free english breakfast The continental breakfast had a good mix of fruit pasteries and juices Has an elevator Cons: Elevator is slow Satelite tv was inconsistent... better in the mornings

Stayed 4 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a great location. Good sized room. Only note is walls are very thin so I could hear other guests who wanted to stay awake talking until very early in the morning.

Stayed 3 nights in Nov. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Property conditions & facilities

World's smallest bathroom and ridiculously tiny shower. Hope you don't need to wash your feet, because there no room to bend over. To get in/out, you have to slide in a small space beside the toilet. VERY HARD mattress, all springs. Terribly uncomfortable. There is a lot of construction in the area and there's also a lot of foot traffic, combined with windows that have no soundproofing, you won't be getting any sleep. As soon as I turned on my tv, my neighbour banged on the wall, so I'm guessing the walls are paper thin. The one elevator is ancient and very very slow. Breakfast has no hot food. It was just okay. Will never stay here again. Before this, we stayed in a similar one on the other side of Hyde Park that was amazing. Extremely disappointed here. Oh also, 6 hotels on this vacation across England and Ireland and this was the only hotel to photocopy our IDs. That made the whole experience feel cheap and tacky right from check in.

Stayed 1 night in Nov. 2019

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