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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Mercure London Hyde Park Hotel

Photo gallery

Featured image
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Mercure London Hyde Park Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationKensington Gardens6 min walk
    Popular LocationHyde Park6 min walk
    Popular LocationMarble Arch16 min walk
    AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

  • Standard Twin Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Twin Room, Multiple Beds

    4/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 2
    • 1 King Bed and 2 Single Beds
    More details
  • Family Room, 3 Single Beds

    Room amenities

    • 19 sq m
    • Sleeps 3
    • 3 Single Beds
    More details
  • Classic Double Room, 1 Double Bed

    4/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Double Bed
    More details

About this area

London

Located in London's London City Centre neighbourhood, Mercure London Hyde Park Hotel is near a metro station. Marble Arch and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out. Guests love the hotel's convenience for public transportation: Paddington Underground Station is 3 minutes on foot and Lancaster Gate Underground Station is 6 minutes.
Popular Location

What's nearby

  • Kensington Gardens - 6 min walk
  • Hyde Park - 6 min walk
  • Marble Arch - 16 min walk
  • Baker Street - 20 min walk
  • Kensington Palace - 4 min drive

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Java U - 4 min walk
  • Noor Jahan - 4 min walk
  • La Tazza - 4 min walk
  • Salt & Honey - 4 min walk
  • The Victoria - 4 min walk

About this property

Mercure London Hyde Park Hotel

4-star London hotel in London City Centre, walk to Hyde Park
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. All 72 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee/tea makers and free newspapers.
Mercure London Hyde Park Hotel offers 72 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Breakfast available for a fee: GBP 14.95 for adults and GBP 14.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Dry cleaning service
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 6:00 AM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Mercure London Hyde Park Hotel and receive a full refund?
Yes, Mercure London Hyde Park Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure London Hyde Park Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure London Hyde Park Hotel?
As of 5 Mar. 2021, prices found for a 1-night stay for 2 adults at Mercure London Hyde Park Hotel on 4 Apr. 2021 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure London Hyde Park Hotel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Mercure London Hyde Park Hotel?
Check-in is from 6:00 AM - anytime.
What time is check-out at Mercure London Hyde Park Hotel?
Checkout is at 11 AM.
Where is Mercure London Hyde Park Hotel located?
Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Oxford Street and Queensway are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.
4.2
Very good
Rating 5 - Excellent. 162 out of 342 reviews
5 - Excellent 47%
Rating 4 - Good. 130 out of 342 reviews
4 - Good 38%
Rating 3 - Okay. 31 out of 342 reviews
3 - Okay 9%
Rating 2 - Poor. 11 out of 342 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 342 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
.................................................
Stayed 1 night in Dec 2020

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Extremely Hot Box Room with Awful view of a wall
The room was clean but nothing like the photos on the website. We had a view of a wall and not lovely gardens or a balcony. The room was extremely hot even though it was October so neither of us could sleep. We put the air con on for 10 minutes but had to turn it off because it sounded like an alarm. Then at 2am we opened the window which cooled the room down slightly. We came for our anniversary thinking it was going to be a luxury nice hotel but I wish we had gone to a Travelodge instead.
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay I’ve ever experienced!!!
Honestly the best hotel stay I’ve ever had in London. Super clean, comfortable and has everything you need. Staff were fabulous! Welcoming, really attentive and caring. Remembered details and gave you the personal touch! Handy restaurant and good room service. Wonderful waiter/maitre d’ who took great care of me while I was there. Nothing was too much trouble with room service. Definitely will return when I’m back in London. Good location and amenities just a few minutes’ walk. Hotel feels 4* and the experience feels close to 5*!!
Stayed 3 nights in Oct 2020

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