6/10 Okay
Andrea, Waxahachie
Travelled with family
5 June 2024
Liked: Cleanliness, staff & service
The Jesmond Dene location is extremely convenient. Only a couple of blocks away from the Kings Cross and St. Pancras train stations which is what we were looking for. The staff was incredibly helpful and extremely kind and nice. We just want to make aware everybody that the rooms are very-very small. We booked two rooms for a family of 2 adults and 2 kids and the rooms - even though were clean are very small. And we only travel with small carry ons and backpacks; I cannot imagine for somebody with large luggage, this won't work. Also, the rooms did not have air conditioning, only fans, so if you travel in summer months I don't know how this will work either. Thankfully the weather during our stay was nice so we did not need AC. The bath/showers are also very tiny, so please plan accordingly. To get to your rooms you will need to climb stairs which are also not wide. The hotel does not have a lobby area, you will need to go to the hotel next door and they will provide you keys to access your building.
Andrea
Stayed 2 nights in May 2024