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Overview of Hotel Café Royal - The Leading Hotels of the World

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Guest reviews

4.7/5 Exceptional
362 reviews
Guests rated this property 4.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationPiccadilly Circus2 min walk
Popular LocationBurlington Arcade5 min walk
RestaurantHawksmoor1 min walk
RestaurantPapillon1 min walk
AirportLondon (LHR-Heathrow)43 min drive

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  • Junior Suite

    Room amenities

    • 52 sq m
    • Sleeps 4
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  • Grand Deluxe room

    Room amenities

    • 40 sq m
    • Sleeps 3
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  • Two bedroom Tudor Suite

    Room amenities

    • 166 sq m
    • Sleeps 6
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  • Westminster Suite

    Room amenities

    • 63 sq m
    • Sleeps 4
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  • Grand Superior room

    Room amenities

    • 35 sq m
    • Sleeps 2
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  • Deluxe Room

    Room amenities

    • 38 sq m
    • Sleeps 2
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  • Superior Room

    Room amenities

    • 33 sq m
    • Sleeps 2
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  • Regent Suite

    Room amenities

    • 90 sq m
    • Sleeps 4
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  • Oscar Suite

    Room amenities

    • 10 sq m
    • Sleeps 4
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  • Deluxe Suite

    Room amenities

    • 64 sq m
    • Sleeps 4
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  • Grand Junior Suite

    Room amenities

    • 56 sq m
    • Sleeps 4
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  • Two bedroom Royal Suite

    Room amenities

    • 302 sq m
    • Sleeps 6
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  • Celestine Suite

    Room amenities

    • 178 sq m
    • Sleeps 4
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  • Club Suite

    Room amenities

    • 105 sq m
    • Sleeps 4
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  • Three bedroom Dome Penthouse

    Room amenities

    • 292 sq m
    • Sleeps 6
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  • The Loft Suite

    Room amenities

    • Sleeps 4
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  • Grand Regent suite

    Room amenities

    • Sleeps 4
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About this area

London

Located near the beach, Hotel Café Royal - The Leading Hotels of the World is in London's London City Centre neighbourhood, an area with good shopping. Buckingham Palace and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Oxford Circus and Trafalgar Square. Travelling with kids? Don't miss London Eye.

Map
Popular Location

What's nearby

  • Piccadilly Circus - 2 min walk
  • Burlington Arcade - 5 min walk
  • Oxford Street - 8 min walk
  • Trafalgar Square - 9 min walk
  • Oxford Circus - 9 min walk

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • London Charing Cross Station - 12 min walk
  • London (LHR-Heathrow) - 43 min drive

Restaurants

  • Laurent at Cafe Royal — 1 min walk
  • Afternoon Tea — 1 min walk
  • Hawksmoor - 1 min walk
  • Papillon - 1 min walk
  • Piggy's - 1 min walk

About this property

Hotel Café Royal - The Leading Hotels of the World

Family-friendly London hotel in London City Centre, walk to Piccadilly Circus
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a sauna. All 159 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Hotel Café Royal - The Leading Hotels of the World offers 159 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: GBP 65 per night

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GBP 15-36 per person
3 restaurants
2 bars/lounges
24-hour room service

Things to do

Aerobics classes
Fitness centre
Full-service spa
Indoor pool
Sauna
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge
Soundproofed rooms

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
Dutch
Filipino
French
Hebrew
Hindi
Indonesian
Italian
Japanese
Khmer
Korean
Lao
Latvian
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Swedish
Thai
Turkish
Ukranian
Vietnamese

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (8640 square feet of space)

Spa

9 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Entertainment

TV/satellite channels
Flat-screen TV
Films for purchase
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Access via exterior corridors
Connecting rooms available
Desk
Free local calls
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 26 lb/12 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80 per night.
Cots (infant beds) are not available

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15 and GBP 36 per person (approximately)
  • Valet parking fee: GBP 65 per night
  • Rollaway bed fee: GBP 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 5 years old are not allowed in the spa

Property is also known as

Hotel Café Royal London
Hotel Café Royal
Café Royal London
Café Royal
Cafe Royal Hotel London
Hotel Cafe Royal London, England

Guest reviews

4.7
Exceptional
5 - Excellent
286
4 - Good
58
3 - Okay
10
2 - Mediocre
4
1 - Poor
4
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location hotel is clean with friendly staff- room service prompt and excellent foot!! Very satisfied customer and will return for sure

    Stayed 6 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    We were on the last leg of a week's worth of a trip with our grandson, and we had activities planned upon our arrival. The hotel is gracious and the staff is kind, but our room was not ready when we arrived at 3:30PM., which I found surprising. No extra bed for the grandson. No view. The worst part? No mirror for grooming one's hair. Typically the bathroom outlets do not support hair dryers or curling irons, so I know I'll have to use an outlet in the bedroom or dressing room, but so help me hannah, I do expect there to be a mirror in the room for fixing my hair. Unacceptable!!

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    great stay

    excellent - really enjoyed our stay, staff brilliant, location excellent

    Stayed 1 night in Oct 2019