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Hotel Café Royal

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Indoor pool
Indoor pool
Indoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of Hotel Café Royal

VIP Access

Hotel Café Royal

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationPiccadilly Circus2 min walk
  • Popular LocationBuckingham Palace15 min walk
  • Popular LocationHyde Park17 min walk
  • AirportLondon (LHR-Heathrow)43 min drive

Choose dates to view prices

About this area

London

In the city centre, Hotel Café Royal is in London's London City Centre neighbourhood, an area with good shopping. Buckingham Palace and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Oxford Circus and Piccadilly Circus. Travelling with kids? Don't miss London Eye.
Popular Location

What's nearby

  • Piccadilly Circus - 2 min walk
  • Leicester Square - 5 min walk
  • Burlington Arcade - 5 min walk
  • Buckingham Palace - 15 min walk
  • Hyde Park - 17 min walk

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • London Charing Cross Station - 12 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • Laurent at Cafe Royal — 1 min walk
  • Afternoon Tea — 1 min walk
  • Mele & Pere - 3 min walk
  • Al Duca - 3 min walk

About this property

Hotel Café Royal

Family-friendly London hotel in London City Centre, walk to Piccadilly Circus
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 159 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Hotel Café Royal offers 159 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Akasha Holistic Wellbeing has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Awards and affiliations

Hotel Café Royal is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GBP 15-36 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Latvian
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Slovak
  • Slovenian
  • Swedish
  • Thai
  • Turkish
  • Ukranian
  • Vietnamese

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8640 square feet of space)
  • Meeting rooms

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets stay for free
Up to 26 lbs/12 kg
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 15 and GBP 36 per person (approximately)
  • Valet parking fee: GBP 65 per night
  • Rollaway bed fee: GBP 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 5 years old are not allowed in the spa

Property is also known as

Cafe Hotel
Cafe Hotel Royal
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Cafe Royal Hotel London
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Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 295 out of 372 reviews
5 - Excellent 79%
Rating 4 - Good. 59 out of 372 reviews
4 - Good 16%
Rating 3 - Okay. 10 out of 372 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 372 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 372 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout, great location
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, would definitely return
Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shopping and the theaters. Close to Piccadilly circus underground station. Large rooms with a nice showers a bathtub. The rooms are quite dull and bland though in terms of design anc quite dark. The bed was large and comfortable. Breakfast was served at cakes and bubbles and the eggs royale was splendid. A big thank you to Omar who was very attentive and made sure I had a comfortable stay. My only issue was with the poor service received at breakfast - I was seated then told I had to move as my table was reserved. I waited a long time in the lobby and eventually after Omar stepped in I was seated for breakfast. I was however ignored by several staff members and was waiting a long time for any service all the while customers around me were receiving plenty of attention. Again Omar had to say something to the waitress who finally came over to serve me.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020