I choose this hotel for a family trip to London.
I try to choose Hilton in every trip or vacation for many reasons, but mainly because I know that when you stay at Hilton you should have a peace of mind with every thing concerning the stay: cleaness, accesability to the city main attractions and transportation, service and food. I was in many Hilton hotels and almost every time I had a good and even great experience. With this hotel i’m very uncertain.
From the positive perspective the hotel is located in a fantastic place, literally on the Tube. You get out of the hotel and of you are in the tube. Quick access to all London can offer. Moreover, just over the road is the Hyde park. You can enjoy morning or evening runs, walking or riding in London’s biggest park.
The room are in good shape even tough their are some cracks here and there. The service is off the roof !! We had the family room at the beginning, but because these room are located in the low level of the hotel, the windows are tanned and you can’t see anything outside, and you can literally here a low sound of the trains. The Hotel team made his outmost in order to move us to higher floors into two separated rooms, with no additional fee.
But having said that the breakfast wad poor. The selection was narrow and the quality wasn’t as of Hilton. There was only one coffee machine and one morning the granola was missing because they didn’t have it (??)
And finally the price - for this hotel the price is not cost effe
