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DoubleTree by Hilton London West End

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Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace
Hypo-allergenic bedding, in-room safe, laptop workspace

Overview of DoubleTree by Hilton London West End

DoubleTree by Hilton London West End

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationThe British Museum4 min walk
  • Popular LocationPiccadilly Circus19 min walk
  • Popular LocationWembley Stadium40 min drive
  • AirportLondon (LHR-Heathrow)48 min drive

Choose dates to view prices

About this area

London

Located in London's London City Centre neighbourhood, DoubleTree by Hilton London West End is in the city centre and near a metro station. The area's natural beauty can be seen at Russell Square and St. James Park, while The British Museum and Aldwych Theatre are cultural highlights. Check out an event or a game at Emirates Stadium, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Holborn Underground Station is 4 minutes on foot and Russell Square Underground Station is 6 minutes.
Popular Location

What's nearby

  • Russell Square - 3 min walk
  • The British Museum - 4 min walk
  • Leicester Square - 17 min walk
  • Piccadilly Circus - 19 min walk
  • Wembley Stadium - 40 min drive

Getting around

  • Holborn Underground Station - 4 min walk
  • London Euston Station - 13 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • Restaurant92 — 1 min walk
  • Il Castelletto - 3 min walk
  • The Square Pig - 4 min walk
  • Blue Door Bistro - 4 min walk
  • The Espresso Room - 4 min walk

About this property

DoubleTree by Hilton London West End

4-star London hotel in London City Centre, walk to Russell Square
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. All 261 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Hairdryers, laptop-compatible safes and phones are among the other amenities that guests will find.
DoubleTree by Hilton London West End offers 261 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (GBP 32 per day)

Food and drink

  • Breakfast available for a fee: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Catalan
  • Chinese
  • English
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Renovated entire property – February 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 19.50 per person (approximately)
  • Nearby parking fee: GBP 32 per day
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 301 out of 988 reviews
5 - Excellent 30%
Rating 4 - Good. 406 out of 988 reviews
4 - Good 41%
Rating 3 - Okay. 148 out of 988 reviews
3 - Okay 15%
Rating 2 - Poor. 90 out of 988 reviews
2 - Poor 9%
Rating 1 - Terrible. 43 out of 988 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff was able to extend check out as we desired
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tired but perfectly functional hotel.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was actually noisy, the shower was weak and there was no restaurant or room service during my stay
Stayed 2 nights in Dec 2020