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Dorsett Shepherds Bush

4.0 star property
Upscale comfort meets convenience at this West London hotel near Westfield Shopping Centre, where guests can exercise or explore local attractions

Choose dates to view prices

Located in West London, Dorsett Shepherds Bush welcomes travelers with its on-site Asian restaurant Shikumen. Guests enjoy amenities like dry cleaning, luggage storage, multilingual staff, a 24-hour gym, and in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$218
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 70 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 70.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Dorsett Shepherds Bush?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 24 May 2026 start from AU$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1696 reviews
Rating 8 - Good. 420 out of 1696 reviews
Rating 6 - Okay. 287 out of 1696 reviews
Rating 4 - Poor. 147 out of 1696 reviews
Rating 2 - Terrible. 112 out of 1696 reviews

Reviews

Verified

8/10 Good

Victoria

Nice staff, comfortable room, great breakfast
Stayed 1 night in Feb 2026
Verified

8/10 Good

Biju Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location. Staff were polite. Good service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, food and location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Damian James

Liked: Cleanliness, staff & service
Bed was really comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Beautiful property and great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nkechi

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Aaron
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent for what I required, the staff especially Francois the manager were top draw, the shared facilities were very clean and of a great standard and the atrium was superb.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
room was clean, shower a bit small but good pressue.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, comfortable nights sleep.
Stayed 1 night in Dec 2025
Verified

8/10 Good

DEBORAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was spotless and very tastefully decorated. The downside was that half our light switches in our room didn't work. Also the cooked breakfast was cold.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Comfortable room and friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and helpful and the room was very spacious and clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keisha

Liked: Cleanliness, property conditions & facilities
Room was lovely for the price paid. Staff friendly and attentive. The toilet was blocked in our room and we were moved within 15 mins no issues
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great staff, comfortable room and good value for a west London hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Nice clean rooms with fridge, hairdryer, comfy beds
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arron

Liked: Cleanliness, amenities, property conditions & facilities
We just wrapped up our second annual stay at your wonderful hotel, and once again, it did not disappoint. A special thank you to Aaron at the front desk, who provided exceptional service and truly made us feel welcome. Now that we’ve headed back from London, we can say with certainty: whenever we return to the city, this will be our home away from home. An amazing experience all around!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location. Lovely hotel. Early check-in charge is a rip off.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Junior

Liked: Cleanliness
Lovely Hotel, Staff very helpful. Just disappointed on breakfast, nothing left whenever we came down at 9.40
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is clean friendly well situated for shopping transport etc. Staff are super friendly and helpful and make you very welcome
Stayed 1 night in Oct 2025
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities
Reception staff were lovely, hotel was clean. Food wasn't amazing and not much choice for fussy children!! If we were staying for a week I'm not sure we would have eaten at the hotel but we were only there one night to see a show at the O2 Academy next door so perfect for what we wanted.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Libby

Liked: Cleanliness, staff & service, amenities
Staff all really lovely. Nice bath. Breakfast was adequate.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Clean room, great staff on the front desk. No coffee in the room (just hadn’t been replaced) and a really bright clock next to the bed, but would stay again for sure.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amelia

Liked: Cleanliness, staff & service
Convenient location to the shopping centre and tube. Rooms always clean, tidy and ready. My one bug bear is that there is never any english breakfast tea in the rooms! Always have to go down and ask for it at reception
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
The hotel is clean and modern and the staff are excellent. Particularly the gentleman who was in charge of the dining area. Very convenient for travelling into the city with Shepherds Bush Tube only 8 mins walk.
Stayed 2 nights in Nov 2025