Crowne Plaza London - Heathrow by IHG

4.0 star property
Travelers can rejuvenate in the indoor pool and sauna at this airport hotel, then enjoy traditional British dishes at two on-site restaurants

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Crowne Plaza London - Heathrow, an IHG Hotel, offers a peaceful retreat near the airport. Guests can relax in the sauna and steam room, dine at two British cuisine restaurants with kids' options, and enjoy in-room WiFi and an indoor pool at this upscale property.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

Crowne Plaza London - Heathrow by IHG

  • Upscale hotel near the airport
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Crowne Plaza London - Heathrow by IHG. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool
    • English breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and a banquet hall
    • Concierge services, a 24-hour front desk and luggage storage
  • Room features
  • All 465 rooms include comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • Plasma TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 7
  • Self-parking fee: GBP 16.00 per day
  • Extended parking fee: GBP 16 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Crowne Plaza London - Heathrow by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.

Is Crowne Plaza London - Heathrow by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza London - Heathrow by IHG?

Self-parking is available for GBP 16.00 per day. Extended parking is available for GBP 16 per day.

What time is check-in at Crowne Plaza London - Heathrow by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza London - Heathrow by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza London - Heathrow by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 7 one-way applies.

Where is Crowne Plaza London - Heathrow by IHG located?

Situated near the airport, this hotel is 0.9 mi (1.4 km) from Stockley Park and within 3 miles (5 km) of Airport Bowl and Brunel University. Windsor Castle and Twickenham Stadium are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 366 out of 999 reviews
Rating 8 - Good. 387 out of 999 reviews
Rating 6 - Okay. 130 out of 999 reviews
Rating 4 - Poor. 72 out of 999 reviews
Rating 2 - Terrible. 44 out of 999 reviews

Reviews