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Cranley Hotel London

3.5 star property
Hotel with a 24-hour front desk, near Kensington High Street

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Photo gallery for Cranley Hotel London

Standard Room, 1 Double Bed
View from property
View from property
View from property
View from property
The Cranley Hotel London offers a charming retreat with a daily manager's reception at no extra cost. Guests can relax in the library, unwind on the terrace, and enjoy in-room WiFi. Bike rentals and limo service make visiting nearby attractions easy.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
TV
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Cable/satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room (with Four Poster Bed)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Suite

Highlights

Patio
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Penthouse

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Designer toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 16 min walk - 1.4 km
  • Hyde Park - 18 min walk - 1.5 km

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Club Lounge - ‬3 min walk
  • ‪Fait Maison - ‬5 min walk
  • ‪The Stanhope Arms - ‬5 min walk
  • ‪Humphrey's Bar - ‬4 min walk
  • ‪ESQ - ‬6 min walk

About this property

Cranley Hotel London

Boutique hotel near Natural History Museum
Close to Imperial College London and Victoria and Albert Museum, Cranley Hotel London provides a free daily manager's reception, a terrace and a library. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • Luggage storage, a front desk safe and smoke-free property
  • Concierge services, a lift and a computer station
  • Guest reviews say good things about the location
Room features
All guest rooms at Cranley Hotel London have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Designer toiletries and hairdryers
  • TVs with cable channels
  • Heating, daily housekeeping and electrical adapters/chargers

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 9.95 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Area rugs in public areas
  • Lift

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Is Cranley Hotel London pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cranley Hotel London ?

This hotel doesn't offer parking.

What time is check-in at Cranley Hotel London ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cranley Hotel London ?

Checkout is at noon.

Where is Cranley Hotel London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Cromwell Road, Natural History Museum and Imperial College London. Kensington High Street and Hyde Park are also within 1 mile (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 10 minutes.

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Cranley Hotel London Reviews

Reviews

4.8
Rating 10 - Excellent. 91 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 223 out of 1000 reviews
Rating 2 - Terrible. 360 out of 1000 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff , will definitely stay again
Stayed 2 nights in Feb 2023

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023

4/10 Poor

Anna

Liked: Staff & service
Disliked: Cleanliness
Good location and friendly staff. The rooms are very old, torn curtains, stains in the bathroom, broken handles.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near train station
Stayed 7 nights in Jan 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Weekend in Kensington

We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but very hold and dirty.
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Room comfort

Faded glory but I’d go back to stay again

A little ragged around the edges but good value and a great location. Images are accurate but perhaps taken in the 80’s!
Stayed 3 nights in Sep 2023

8/10 Good

Charles

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We were upgraded to a four poster room which was very pleasant but the whole building is run down and needs updating, the service was good.
Stayed 1 night in Nov 2022

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel was in a good location ,the decor was poor . However the bedding was white and clean ,which was a big plus .I did not do breakfast and would have liked a kettle in the room .I just used bottled water instead .
Stayed 2 nights in Dec 2022

6/10 Okay

Giles

Liked: Room comfort
Disliked: Cleanliness

Faded glory

Room was a bit tired and dirty. Window did not lock, carpet was dirty, shower head was dirty. Breakfast was extremely basic.
Stayed 2 nights in Mar 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
No hairdryer or coffee & kettle in the rooms. Breakfast was ok but basic. Need a new toaster. Otherwise good value for money and an excellent location for visiting London. Underground is walking distance away and there are take outs, restaurants and Sainsbury's, Tesco, M&S etc in walking distance. No smoking is allowed which is an extra bonus. Clean and tidy rooms. Will go again when visiting London.
Stayed 2 nights in Mar 2024

4/10 Poor

Paula

Disliked: Cleanliness, property conditions & facilities
Great location, but the hotel was a abomination. Everything was dirty, the place was worn down. No cleaning, nor service from the staff. Can only recommend, if you want Eternal daughter experience.
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Very poor not 4 star

Clean but very tired, stained upholstery, worn carpets.
Stayed 3 nights in Jan 2023

2/10 Terrible

Ray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again. Feel sorry for hard working staff
Stayed 9 nights in Apr 2023

10/10 Excellent

Shinson Shaji

Liked: Cleanliness, staff & service, amenities
Good staff and excellent breakfast. The only problem we faced was the heater was on all the time and the room was terrible hot. We informed the front desk and she said that the maintaince guy will come in an hour and he didn't turn up.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
The hotel is lovely and quiet. We had a great city view. The hotel itself is in need of refurbishment but that didn’t affect us at all. I suppose in this day and age were things are so expensive you will sometimes get this. It was a very warm hotel. Our king size bed was nice and comfy. The breakfast was very basic but again fine. The price we paid for our weekend stay was very reasonable. Would we stay there again? Absolutely.
Stayed 2 nights in Mar 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst I have ever stayed in! I will send in a separate letter of complaint dealing with the many issues this place has. The photos advetise this property must be ancient as they do not match the delapidated and filthy state it is in now
Stayed 2 nights in Nov 2023

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the worst hotel on expedia and im sure not the sort of place you should be selling on your site we did not stay here as it was dirty smelly and definitely nothing like the pictures on your site i am waiting on a full refund
Stayed 1 night in Mar 2023

4/10 Poor

Kathirraj

Disliked: Cleanliness, staff & service
The reception was awful
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Awful and not worth the money

The room was dirty and not maintained. Curtains were ripped, bathroom was dirty, headboard was stained, pillows stained. Breakfast was jam on toast. Awful stay
Stayed 2 nights in Feb 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy mould ridden, absoulty a health risk. A scam tookour money no refund and we walked out 3hrs.later
Stayed 6 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor

Disinterested staff. Bed comfortable but room and facilities need an overhaul. No water/tea facilities. Breakfast dreadful and no service - choice of cornflakes, coco pops or white sliced toast and jam.
Stayed 1 night in Jul 2023

4/10 Poor

Simon

Disliked: Cleanliness, amenities, property conditions & facilities
This is NOT a 4 star property. Don't be fooled. It is not clean, it is extremely old (i am sure the 1970's were the hay-day for the hotel), and it is very tired. The "carpet" floor was sticky, the bathroom had paint coming off the wall and so on ...
Stayed 1 night in Oct 2023

6/10 Okay

Joanne

Bathroom had plaster peeling from the walls, no toilet handle, really hot room with little ventilation. Poor toiletries and no hair dryer. I did really like the location and the bed was comfortable. I asked for a cab in the morning and was told that they could only book one for the airport, even though I had seen a cab called for a guest the night before.
Stayed 1 night in May 2023