Located in Tower Hamlets, a neighbourhood in London, Aptel East is near a train station. The British Museum and O2 Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Looking to enjoy an event or a match while in town? See what's going on at ExCeL Exhibition Centre. Visit our London travel guide
Along with concierge services, this smoke-free apartment building has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a TV in a common area and a reception hall are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a microwave. An electric kettle, free tea bags/instant coffee and free bottled water are among the other amenities available to guests. Weekly housekeeping is available.
Aptel East offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 3.5-star apartment has kitchenettes with microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (106 centimetre wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Electrical adapters
Free bottled water
Iron/ironing board on request
Luggage storage
Safe
Weekly housekeeping
Location highlights
Near a hospital
Near a train station
Near an outlet shopping centre
Things to do
Casino nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
33 units
5 floors
Double-glazed windows
Energy-saving switches in guestrooms
Reception hall
Recycling
Soundproofing
Water dispenser usage encouraged
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights, lock the doors and return the keys
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 50.00 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property is also known as
Aptel East London
Aptel East Apartment
Aptel East Apartment London
Frequently asked questions
Is Aptel East pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Aptel East?
As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Aptel East on 26 Mar 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Aptel East?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Aptel East?
Checkout is at 11:00 AM.
Where is Aptel East located?
Located in Tower Hamlets, this apartment building is within 2 mi (3 km) of Tower Bridge, Tower of London and London Bridge. The British Museum and Big Ben are also within 6 mi (10 km). Whitechapel Underground Station is 8 minutes by foot and Whitechapel Overground Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Aptel East Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 105 out of 182 reviews
10 - Excellent
105
Rating 8 - Good. 57 out of 182 reviews
8 - Good
57
Rating 6 - Okay. 12 out of 182 reviews
6 - Okay
12
Rating 4 - Poor. 3 out of 182 reviews
4 - Poor
3
Rating 2 - Terrible. 5 out of 182 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Marcos
14 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Kind Staff, good price/quality ratio
Marcos
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Roy
27 Nov 2025
Liked: Cleanliness, amenities, communication
Clean room, soundproof and very quiet , comfortable bed
Roy
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
June
7 Dec 2025
Liked: Cleanliness, amenities, communication
Modern, spotless and comfortable.
June
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Stephanie
4 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was really nice. Room was a good size and I'm glad there was a toaster, microwave, and frig there
Stephanie
Stayed 6 nights in Sep 2025
Verified
10/10 Excellent
Christopher
17 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely staff and lovely rooms. Would happily stay again.
Christopher
Stayed 1 night in Apr 2025
Verified
8/10 Good
Charlotte
15 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Really nice penthouse room which faced onto the back of the hotel and away from the busy main road at the front. Super quiet as a result.
Charlotte
Stayed 1 night in Oct 2025
Verified
8/10 Good
Claude
25 Sept 2025
Liked: Cleanliness, room comfort, communication
Great Central London stay
The overall stay was good; the television reception needs improving - channels were scrambling all the time.
The location was greet; near 3 major tubes that connected to all major lines; bus transportation was right out the door and the area was hospitable and inviting. Close to a variety of eating establishment, and the neighborhood was walkable.
Claude
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Alanah
6 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely stay in a quiet property. Good location, friendly staff and well equipped.
Alanah
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Larysa
25 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay at Aptel East.
The transports are easy with the buses.
Camille
Stayed 3 nights in May 2025
Verified
10/10 Excellent
ANTONIO
24 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, nice cosy room
ANTONIO
Stayed 1 night in Sep 2024
Verified
8/10 Good
Verified traveller
17 Nov 2024
Liked: Cleanliness, room comfort, communication
Nice stay & centrally Locates
Lovely stay, room spacious & well equippped. Very large comfortable bed.
Verified traveller
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Victoria
2 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and staff lovely! Would thoroughly recommend
Victoria
Stayed 4 nights in Sep 2024
Verified
10/10 Excellent
Derrie
28 Sept 2025
Liked: Cleanliness, room comfort, communication
I always look for good reviews before booking and Aptel East lived up to its well deserved high score. Lovely staff at reception. Beautifully presented and clean room and en-suite with toiletries and nice towels. Whitechapel station and bus stops close by. We were attending a conference at St Mary's so it was ideal for us. This is a multi-cultural area and it was nice NOT to be faced with the usual chains of retailers. Would definitely return and highly recommend to others.
Derrie
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Daniel
16 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Clean room with a good size that had everything we needed for our weekend stay, all for a fair price.
Daniel
Stayed 2 nights in Oct 2023
Verified
10/10 Excellent
Linda
29 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
lovely apartment, lovely friendly staff,not too far to walk to tube about 10 mins, would definitely stay here again
Linda
Stayed 2 nights in Nov 2024
Verified
8/10 Good
Mark
20 Mar 2025
Liked: Cleanliness, room comfort, communication
Decent apartment-hotel
Nice basic apartment. Modern and clean. Not the best surrounding area but the apartment was great
Mark
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
EmadEddin
28 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were wonderful—very friendly and helpful. The room was exceptionally clean, and the entire place was quiet and well-maintained. The surrounding area is filled with restaurants and supermarkets, and public transportation (buses and trains) is just a short walk away. For Muslim travelers, there's a large and beautiful mosque only five minutes away on foot.
EmadEddin
Stayed 7 nights in Mar 2025
Verified
10/10 Excellent
Deborah
15 May 2024
Liked: Cleanliness, room comfort, communication
Very comfortable and excellent value for money. Good location and access to transport
Deborah
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Tara
20 July 2024
Liked: Cleanliness, room comfort, communication
Great spot!
Great staff, more than willing to help! Room was nice and spacious! Well located for heading into the city centre too as there are multiple tube stations nearby
Tara
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Lucy
7 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Affordable apartment about ten minutes from Aldgate East and Whitechapel tube stations. Family room had two double beds rather than a sofa bed which we greatly appreciated :)
Lucy
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Adam
16 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Aptel East. Staff were welcoming and friendly, and the room was excellent.
Thank you!
Adam
Stayed 2 nights in May 2024
Verified
10/10 Excellent
Victoria
12 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great apartment with all the amenities. Central location and easy to get around. Gym around the corner and not far to Victoria Park for a walk or run
Victoria
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Sankara Srinivasan
21 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property to stay in London within zone 1&2 . Has good connections , walkable to couple of tube stations . Definitely an alternate option to the costlier hotels in these zones
Sankara Srinivasan
Stayed 3 nights in Apr 2024
Verified
8/10 Good
Kirk
24 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Outstanding service. Felt private and secluded in the middle of the city. Wonderful shower.