Lombok Epicentrum Mall Tours and Activities

The property was in a very central position only an easy 5 minute walk to Kuta. Loved our pool. Rooms were very spacious. Staff friendly. Would highly recommended.

We picked Amber Beach Lombok for our anniversary trip (we stayed for 3 nights last week), and the basic comforts let this stay down. Our first room had no hot water, weak air conditioning, and a generator right next to it that ran loudly all night when the power went out. We barely slept. Staff moved us the next day, and the new room had working AC and hot water, but it had a persistent unpleasant smell [musty, drains, damp], and the TV WiFi did not really work. Our massage on day two was disrupted by noise from a broken pipe, and breakfast was average. After the room change, we did not raise the remaining issues with staff, as we did not feel further complaints would lead to meaningful action. The property needs maintenance attention on the essentials. At this price point, guests will expect hot water, cooling, and quiet to work from the start.