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Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 313 out of 584 reviews
5 - Excellent 54%
Rating 4 - Good. 204 out of 584 reviews
4 - Good 35%
Rating 3 - Okay. 45 out of 584 reviews
3 - Okay 8%
Rating 2 - Poor. 13 out of 584 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 584 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay friendly staff..great all over
Sheraton Senggigi beautiful and quiet Hotel. Right on the beach. Staff extremely friendly and nothing is a bother. Meals and drinks slightly expensive but tolerable. My only small suggestion is the bathrooms are rather dated
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool is amazing.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything faultless really. Great pool area to occupy 2 kids who loved it. Amazing choice for breakfast. Great that you could wander close by to shops, restaurants bars etc. wonderful staff.
Stayed 7 nights in Jan 2020

2/5 Poor

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beach was polluted with so much plastic and rubbish in the water. Disgusting.
Stayed 7 nights in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast with pits of variety. Very good guest service. Rooms could definitely do with an upgrade. Great gym!
Stayed 4 nights in Jan 2020