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"From the moment we walked until we left it was fantastic. The staff was great and many spoke English. The breakfast buffet was one of the best I've had, our dinner at Aruna was very good. My wife and i both loved our massages at the spa. Super safe neighborhood big comfy rooms... stay here:)"

"Amazing hotel great customer service and location"

"Overlooked the Tomebamba River and was very relaxing. It was advertised as a studio but it was actually a one bedroom/ 2 bath unit with open kitchen and living area plus a nice balcony. There was a coffee shop/ cafe next door that was also nice and the employees were always helpful and the food was good."

"La propiedad está al lado de un centro comercial lo que le hace muy bulliciosa y si pides cambio de habitación te ofrecen hacerlo pero te advierten que la calle es más bulliciosa aun. La piscina no estaba disponible y no nos avisaron eso en el check in. Tuvimso que quejarnos para que nos dejen usarla 1 día. Era feriado de semana santa y entiendo que la tarifa suba pero unos conocidos en Cuenca me hicieron saber que "nos cobraron como a extranjeros" osea no sentí que el costo beneficio de un hotel de ese valor lo valió para nada."

"Very professional staff. Excellent, central location. Convenient access. Food in is excellent with amazing food although a bit over priced. The staff is very accommodating, helpful and speak English which is helpful. "

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"Mi familia la paso increible. La.habitacion estuvo impecable en su limpieza y orden, su personal amable y atento. Me contaron que el.desayuno estuvo delicioso y variado, su ubicacion esta muy conveniente si quieren disfrutar del Centro de Cuenca puedes llegar caminando unos minutos Me encanto haberles reservado este hotel. Les quedo muy agradecida"

"Todo excelente, ubicación , personal, restaurante, limpieza.. Muchas gracias por la recomendación"

"The place was very nice great area .Close to park and places to eat. The staff was great the breakfast was served individually by a very nice young man the front desk workers were great.The only thing I would suggest up grading tv and tv mount plus more hooks to hang things in bathroom and inside room.One more things shelves in bathroom for towels and or toiletries,Would recommend to anyone going to Cuenca"