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"One of the best spas I have visited. This is due to the friendly welcoming warm staff - specially Rosie who couldn’t do enough for us, she happily showed us around the facilities and made us feel very special. The fun, colourful vibe and swim up cocktails were a treat and the room with the double bath was one of its kind and so memorable. I would come back in a heartbeat - and hope to return later this year"

"The hotel is within walking distance to several shops in the downtown Mildenhall area. "

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Staff are very friendly and helpful. We had dinner on arrival and food was good and reasonably priced. We stayed at rooms 207 & 208 which I guess is in the old part of the building so dated as expected but it was clean. Ample parking and located conveniently in the middle of town near shops and restaurants. Overall a very pleasant stay."

"We stayed in a deluxe family room which was very spacious and had a nice bit bathroom. The room was pretty clean but the top of the headboard was very dusty. There was a kettle and some tea in the room but no coffee maker or even instant coffee and there was no fridge. The breakfast has a good selection on the buffet and a lot of menu items that you can order which were included in the price. Hotel guests have to pay extra to use the facilities on top of the room price at £10 per person, you also only get a robe if you are on a spa day. The "spa" was just a swimming pool, jacuzzi, sauna and steam room. There wasn't much relaxation space or loungers. I would have been very disappointed if I was coming for a spa day alone as the swimming pool was full of kids and wasn't very relaxing spa experience at all. The massage I had was very good and I would recommend getting one. Overall the hotel and the staff were nice and we had a good stay. "

"We stayed in a two bed pod. The pod was perfectly clean and suited us perfectly for our short stay. Staff were friendly and helpful. Small shop on site was useful. The children enjoyed the play area. Would recommend. "

"The self serve check in machines x 2 were not working. No one the front desk, asked the lady managing the bar she said she would be there in a bit, but in the meantime continued to serve new people coming up to the bar, cleaned multiple tables all the time whilst I was waiting just to check in. Once I asked again and she came over to help,! but she was sickly sweet. I just wanted to check in. 20mins later it finally happened. Room was good, had kettle and tea available for the morning. Bathrooms were clean and had shampoo, body wash and hand soap. Check out was a different experience and the man at the desk was very pleasant and helpful. Did not use the restaurant or bar. I would stay again if in the area. Make sure you register your car at check in in the lobby. I had heard of people getting tickets. "

"Lovely spacious room, thoughtful staff allocated us a room we could access after 11pm as attending a wedding nearby, appreciated this! Well furnished and comfortable. Excellent breakfast. "

"Expedia…. I accidentally put the wrong dates in for my stay, and I only realised once I’d booked, basically the wrong month.. When I tried to amend it they wouldn’t, they told me to cancel my booking (with no refund) and re book.. so I never actually stayed and the hotel got paid tegardless"