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Reviews of Jardim da Lapa by Shiadu

3 out of 5
Jardim da Lapa by Shiadu
Rua Sacramento à Lapa, 52A, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 79 reviews" "
Rating 8 - Good. 11 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an extremely lovely location! Convenient to walk to restaurants and cafes. Excellent buffet breakfast with lots of variety.
Stayed 3 nights in May 2024
Response from Jonathan And jardim da Lapa team on 25 May 2024
Dear Amanda ,Thank you for letting us know that you enjoyed your stay with us. We hope you will come back to visit us again soon!Warm Regards ,

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing, the room is okay and the area safe. The breakfast was very good. Parking is off site and inconvenient.
Stayed 2 nights in Feb 2024

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great and the room was clean. The hotel is in the middle of no restaurants or coffee shops. It is at least close to a half hour walk to any place for coffee or dinner. Ended up transfering to another hotel closer to old town after 2 nights.
Stayed 5 nights in Feb 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with personable hosts, a fantastic breakfast & cozy welcoming atmosphere.
Stayed 3 nights in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Jessica

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service- lovely staff! Couldn't have been happier my stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing. Staff made you feel comfortable. Good breakfast. Tram outside road not running so had to walk quite a bit.
Stayed 2 nights in Nov 2023
Response from Fernanda e Penélope on 19 Nov 2023
Hi Julia, thank you for choosing us, we hope you have a great trip to Ireland. Thank you for your review, it is very important to improve our services. We hope to see you again!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice surprise! When you arrive, you are greeted with a charming and inviting space. Carla, at reception, was very friendly and brought us directly to our room. The room was spacious and clean and the complimentary wine was a nice extra! The breakfast spread was delicious and I was brought a hot fried egg which was perfect. We would have stayed another night but they were already booked. It may be a bit away from the mainstream but I would recommend it!!
Stayed 1 night in Oct 2023
Response from Penélope Santos on 30 Oct 2023
Hi Lori, thank you for choosing us and for the rating! I hope you return to Jardim da Lapa when you are in Lisbon! Thanks!

10/10 Excellent

Luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A gem!
This place was great value for money. Exceptionally helpful staff, spacious clean rooms and great breakfast. I normally do not write reviews but this place deserved one.
Stayed 1 night in Oct 2023
Response from Fernanda on 23 Oct 2023
Hello Luc,Thank you for your review an choose our house,Merci

10/10 Excellent

Tessa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely wonderful. The breakfast fantastic. The pool beautiful and the garden a sanctuary from the business of Lisbon. We couldn’t have stayed anywhere better. Thanks to all!💕
Stayed 5 nights in Jul 2023
Response from Fernanda on 22 July 2023
Tessa,Thank you for you review!

10/10 Excellent

Carolyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is so charming. It's a Pensione in the middle of the city. The staff is very knowledgeable, helpful and welcoming. The pool is a perfect spot to relax after hiking the hills in the city.
Stayed 9 nights in Jul 2023
Response from Hugo Teixeira on 24 July 2023
Hello CarolynThank you for the amazing score that you gave us we hope that you had a great time in our house, me and the intime time revery glad that you loved staying with us.If you are ever again in Lisbon please check Shiadu group to visit our other houses, in Lisbon, Porto or SevilhaWarm regards Hugo Teixeira

10/10 Excellent

Kelly

Stayed 3 nights in Jun 2023
Response from Hugo Teixeira on 24 July 2023
Hello KellyThank you for the amazing score that you gave us we hope that you had a great time in our house, me and the intime time revery glad that you loved staying with us.If you are ever again in Lisbon please check Shiadu group to visit our other houses, in Lisbon, Porto or SevilhaWarm regards Hugo Teixeira

10/10 Excellent

Berfu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute boutique hotel
Very kind stuff and nice hotel in a calm area. I will definitely visit again.
Stayed 2 nights in Jun 2023
Response from Hugo Teixeira on 24 July 2023
Hello BerfuThank you for the amazing score that you gave us we hope that you had a great time in our house, me and the intime time revery glad that you loved staying with us.If you are ever again in Lisbon please check Shiadu group to visit our other houses, in Lisbon, Porto or SevilhaWarm regards Hugo Teixeira

10/10 Excellent

Mark

Stayed 3 nights in May 2023

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is fantastic! It is a bit away from the Center of town but it offers an oasis of serenity and calm in a bustling city. We loved the pool and the breakfast buffet is incredible. We walked to and from the Center of the city and also to the maritime museum both gave us a flavour of Lisbon. The staff was welcoming and friendly. I highly recommend this hotel.
Stayed 3 nights in May 2023

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very friendly, welcoming and helpful.
Stayed 5 nights in May 2023

10/10 Excellent

Kuntal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with friendly and helpful staff. Would highly recommend it.
Stayed 3 nights in Mar 2023

10/10 Excellent

Edmilson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Room very spacious. Lovely hotel
Stayed 3 nights in Mar 2023

8/10 Good

Grigoria

Liked: Cleanliness, amenities, property conditions & facilities
Lovely setting, with its garden and pool, generous room and with great breakfast. Its location is good but not ideal as it doesn’t have a lot of transport options around, nor any amenities nearby. The second night I smelled a lot of cigarette smoke throughout as someone was smoking in the garden near my room. Also, a staff member could not accommodate me when the taxi driver who brought me there that evening had no change- I asked reception to make me some change but she said she couldn’t do that, and with nothing else around the hotel, I had to give the driver my €10 note with no change, instead of €6.50, which was not pleasant.
Stayed 2 nights in Feb 2023
Response from Kaique Cruz on 9 Mar 2023
Thank you for chose us

10/10 Excellent

Weining

Liked: Staff & service, amenities, property conditions & facilities
quiet location, not far from the bustling Alfama and other must-see neighborhoods. This hotel is quaint, and the staff is super helpful.
Stayed 6 nights in Feb 2023
Response from Kaique Cruz on 22 Feb 2023
Thank you so much!!

4/10 Poor

Bilal

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good but my room service wasn’t good enough as I had found hair on my bedsheets and pillows for two days of my stay in this hotel which is why I’m not sure if I can recommend this hotel to my friends
Response from Kaique Cruz on 9 Mar 2023
Thanks

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Lisboa
My husband and I thoughly enjoyed our 4 night stay at this wonderful boutique hotel. The staff were very accomodating. The rooms were very comfortable with lots of little extras like a towel warming rack, glass of water, etc. We loved the breakfast.
Stayed 1 night in Jan 2023
Response from Hugo Teixeira on 5 Feb 2023
Hello JudithThank you so much for the warm words about our house, we hope that you had an amazing stay and think on coming back to stay with us another time. Best regads Hugo teixeira - Manager Jardim da Lapa

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Hugo Teixeira on 26 Jan 2023
Hello LuisThank you so much for the amazing review, hope to have you staying with us the next time you come to Portugal.Best regards Hugo Teixeira

10/10 Excellent

Whimsy, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property with excellent staff and customer service.
Stayed 1 night in Oct 2022

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were incredibly impressed with the staff at this property. Our flight arrived very early in the morning, in hindsight we should have booked the night before. The staff offered us breakfast and worked hard to get our room ready early as we were exhausted. The hotel is clean, comfortable and in a very cool location. The rooms are well appointed and stylish. We would highly recommend staying here.
Stayed 2 nights in Oct 2022
Response from Pedro on 11 Oct 2022
Olá Carol! It was a pleasure welcoming you, much appreciated words.Thank you for choosing us, hope to have you back! Warm regards, the Jardim da Lapa team

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, Pedro, the manager, was amazing and friendly. The breakfast was perfect and the pool was fantastic, we will definitely return. Goodwin
Stayed 4 nights in Sep 2022
Response from Pedro on 17 Sept 2022
Olá Goodwin! It was a pleasure welcoming you, much appreciated words.Thank you for choosing us, can't wait to have you back! Warm regards, the Jardim da Lapa team

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a little oasis in the city, and I absolutely loved it. I came with a big group and the hotel was very accommodating and extra friendly. It felt less like a hotel and more like a luxury bed and breakfast. I felt at home. I will be coming back VERY soon.
Stayed 2 nights in Sep 2022
Response from Pedro on 15 Sept 2022
Olá JonathanThe pleasure was all ours, welcoming you and your beautiful group.Thank you for choosing us, can't wait to have you back!Warm regards,Jardim da Lapa team

6/10 Okay

Klaus-Martin

Liked: Cleanliness, staff & service
The hotel is ok, but Not good value for money. It is directly in the flight path, causing sign noise. More Hopis cam from work on buildings around (hammering) and from internal alarms they failed to switch off from 10pm to 2am. Good breakfast, but otherwise rather elementary facilities. A good 3 star hotel - no more.
Stayed 2 nights in Sep 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms and pool. A little way from the centre of Lisbon but in a nice area.
Stayed 4 nights in May 2022

6/10 Okay

Eve

Travelled with group
Liked: Cleanliness, staff & service
Very simple and nice hotel with a boutique flair. The staff are very friendly and helpful, we appreciated their joyful demeanour!
Stayed 4 nights in Apr 2022

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Clean hotel.
This was a place we picked up off the internet Hotels. com The staff was excellent and worked very hard to make your stay very enjoyable. Ana, Miguel, Catarina,and Cardina to name a few were just excellent. These young people spoke many languages and were quick to help. Thank you for a great stay. Our room was cleaned daily, there was a pool and a very good breakfast provided before you headed out in the morning. It was located in a quiet area with quick access with Uber to downtown. There was a bus stop/trolly stop at the far end of the block. We are seniors and were well received. There were many different age groups and all enjoyed their stays.
Stayed 7 nights in Mar 2022

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel! The room was spacious and very clean, with great views. The neighborhood was very quiet and had a great local vibe. Would definitely return and recommend to anyone!
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience.
Stayed 3 nights in Nov 2021
Response from Jardim da Lapa on 26 Nov 2021
Thank you for your preference. Your opinion is very important to us!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Zeb, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with nice quiet oasis inside. Breakfast was a pleasant surprise and well done. Rooms are new, clean, and well appointed.
Stayed 7 nights in Sep 2021

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great pool
We really enjoyed our stay here, the pool was amazing and the breakfast was lovely too. Diogo was really helpful and kind. Thank you very much, we hope to be back one day.
Stayed 3 nights in Aug 2021

10/10 Excellent

Corina, Leverkusen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, ruhig gelegenes und sehr familiär geführtes Hotel. Das Personal war super freundlich und zuvorkommend. Man fühlt sich fast, wie bei guten Freunden. Vielen Dank dafür
Stayed 5 nights in Mar 2024
Response from Fernanda on 24 Mar 2024
Hello Corina,Thank you for enjoy our hotel. Was a pleasure received you.I hope see you again.Best regards,

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy, nice place in the near to the inner city 20-30 min. walk. Breakfast ist deliceous, diverse for all tastings and biological. Rooms very clean and all you need in a big city for well sleeping. Very kind staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Sari Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aivan helmi, tykkäsin kovasti.
Stayed 3 nights in Nov 2023
Response from Hugo Teixeira on 29 Nov 2023
Thank you so much Sari, we hope to see you again at Jardim da Lapa )Hugo Teixeira

10/10 Excellent

Iain

Stayed 4 nights in Oct 2023
Response from Hugo Teixeira on 2 Nov 2023
Hello IaninThank you so much for the amazing review hope to see you in the near future.Warm regards Hugo Teixeira

10/10 Excellent

JEAN-FRANCOIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil. Peut-etre un peu plus de place dans la salle de bzons pour poser ses affaires et unf boite de kleenex. Mais c'est du détail...
Stayed 4 nights in Oct 2023
Response from Fernanda on 15 Oct 2023
Bonjour Jean François,Merci pour votre commentaire. Nous espérons vous revoir bientôt. Merci

8/10 Good

Frederikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
This hotel is a lovely little hidden gem just 1/2 hour walk outside city center. Lovely, friendly and helpful staff. Very calm and peaceful vibe, with a cosy outdoor area. But be aware that you will hear the flights in/out of airport, as they fly right over this area, if this is something that bother you.
Stayed 5 nights in Oct 2023
Response from Fernanda on 12 Oct 2023
Hello Frederikke,Thank you for your review and for chosen our hotel.We hope see you again.Best,

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Penélope Santos on 26 Oct 2023
Thank you very much for choosing us! Come back as often as you can.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Penélope Santos on 26 Oct 2023
Thank you very much for choosing us! Come back as often as you can.

8/10 Good

Dirk

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Penélope Santos on 26 Oct 2023
Thank you very much for choosing us! Come back as often as you can.

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Fernanda on 30 Sept 2023
Hello Anders,Thank you for your review!!Best regards,

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suveränt litet hotell i ambassadkvarteren
Suveränt litet hotell i ambassadkvarteren. På innergården finns både solstolar och en bassäng att svalka av sig i. Bra frukostbuffé. Trevlig personal. Man kan promenera tex till Barrio Alto eller spårvagn 28 på 20 minuter. Naturligtvis kan man ta buss eller spårvagn också. Vi trivdes verkligen och kan rekommendera hotellet.
Stayed 3 nights in Sep 2023
Response from hugo teixeira on 28 Sept 2023
Hej JanTack så mycket för din fantastiska recension! Vi är glada att höra att du hade en trevlig vistelse hos oss och att du uppskattade våra tjänster. Det betyder mycket för oss att veta att du är nöjd. Vi ser fram emot att välkomna dig tillbaka när som helst!Varmt tack igen,Hugo Teixeira

10/10 Excellent

Anne-Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ! Quartier de Lisbonne calme.
Stayed 2 nights in Aug 2023
Response from Fernanda, Jardim da Lapa on 12 Aug 2023
Anne-SophieMerci pour votre commentaire.