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"This is one of the worst hotel experiences I’ve ever had. The rooms are in terrible condition and have a bad odor. My stay was 4 days and I didn’t receive any house keeping. Even by request, housekeeping was not sent. Our keys stopped working every night. The staff member who was sent up to assist had a very nasty attitude and didn’t communicate with us. We stayed on the 17th floor. When checking out, the elevators were down and we had to carry our luggage down 17 flights of stairs. There was only one functional elevator for the rest of the stay. The area where snacks and waters are sold was practically empty. There is no safe in the room. We had no tv service for the first night. And the internet service was out most of the stay. I couldn’t watch streaming services. Most of the staff had terrible attitudes. I recommend not staying here."

"Everything was perfect. "

"When we first arrived the room had a mildew smell. But, i went to the store and brough some air freshener, air spray, candles which helped alot. Everything else was good. "

"The room was clean; staff was friendly. "

"Excellent customer service, nice and clean, comfortable hotel, bed was nice and comfortable."

"The hotel was perfectly located, clean and had great amenities. The staff was very helpful and friendly. I would definitely stay again."

"Nice hotel. Building is beautiful. Clean, comfortable and the staff were nice and helpful. There is a great lobby area to work in too. "

"Room was clean check in was a hassle but everything else was great "

"My stay was lovely, mu room was nice and clean, I was surprised of how the lobby and surrounding areas werewell kept. "