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"Five stars"

"Nice hotel with clean, comfortable rooms and very friendly, helpful staff. The only downside is the location — the surrounding neighborhood didn’t feel very safe to walk around at night, so we relied on taxis in the evenings. Overall, a good stay if you plan your transportation ahead."

"The location is good and walkable to the old town and Guggenheim. Our room was in the -1 level. The room was a good size, but the floor was very dirty with sticky spots. The bed was comfortable and the sheets were clean. The view out of the room was horrible; the basement of a courtyard with thousands of cigarette butts. We kept the curtain closed the whole time. "

"We were happy with our choice of this hotel in Bilbao. Central location to explore and get around easily."

"Very comfortable, well located and I loved the purpose of the hotel. "

"Freshly baked Rolls, cheeses hard boiled eggs, cereal and yogurt. Great way to start the day. "

"Awesome breakfast and a great location. We had an interior room - which was set up nicely. The exterior rooms had amazing views of the Guggenheim. Bilbao is pretty walkable. We could get to main shopping street in 10 mins an to old town in 20. "

"Great staff, great room for a family and a great location. Well sound proofed room with comfortable beds love the little extras in the room as well. Would highly recommend and would stay again. Minor things, personally like a balcony or an easy way for fresh air would be nice Gym wasn’t great and nothing for kids. Could benefit from doing some kind of evening food but all very minor and a couple of free bottled waters in the room would be fab. "

"Normal stay for couple of days if you need be closer to city centre and bus station"